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Contributor I
October 31, 2025
Answered

Play:5 Gen 1 issues

The Play:5 works intermittently, and the longer it’s on the more stable it gets, even to the point of no interruptions. 

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Airgetlam
AirgetlamAnswer
October 31, 2025

Your best bet would be to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

2 replies

Airgetlam
AirgetlamAnswer
October 31, 2025

Your best bet would be to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
SurfkattAuthor
Contributor I
November 4, 2025

Thank you, I will do that.