Skip to main content
Answered

Play:3 not able to reregister

  • February 7, 2025
  • 3 replies
  • 104 views

my Sonos Play:3 , i have two of them, played nicely for years, after latest firmware upgrade they show up as not registered and even resetting them three times Im not able to register them again.

 

At the end the sonos app states that i have to contact the Support 

 

im logged in, all other speakers working fine.

 

 

Best answer by Tom1972

i solved the issue by connecting the speakers to RJ45, than the process went trough the final Audio PIN procedure and was registered again. Switched back to Wifi , all okay.

 

Why: really don't know.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Airgetlam
  • February 7, 2025

What did ‘the support’ say, when you called in? 


  • Author
  • Contributor I
  • February 7, 2025

i did not call yet, wanted to see if there is something else to consider... 


  • Author
  • Contributor I
  • Answer
  • February 8, 2025

i solved the issue by connecting the speakers to RJ45, than the process went trough the final Audio PIN procedure and was registered again. Switched back to Wifi , all okay.

 

Why: really don't know.