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Play:1s fall out of sync

  • November 26, 2023
  • 1 reply
  • 37 views
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I have 7 speakers and a Port, with two Play:1 stereo pairs. Sometimes one half of one of the pairs will fall out of sync when I’ve got all of them grouped. I read that it could be a communication issue and it might help to change the channel to 1, 6, or 11, but I have an eero router and it won’t allow me to change (or even see) channels. I’m curious what the diagnostic shows, and if there’s anything else I could try. The number is 833655845.

 

Best answer by Stanley_4

You’d be best off calling Sonos support, they don’t have a regular presence here on the community forums. It may be seen but no promises.

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1 reply

Stanley_4
  • Stanley_4
  • Lead Maestro
  • Answer
  • November 27, 2023

You’d be best off calling Sonos support, they don’t have a regular presence here on the community forums. It may be seen but no promises.

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