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Answered

Play:1 connects through ethernet but cannot connect throug WiFi

  • January 14, 2023
  • 1 reply
  • 935 views

I bought a refurbished Play 1, and am trying to connect it to the WiFi. After no luck, I connected it to the router via ethernet, and it worked fine! I then disconnected it from the ethernet and tried to connect it to the WiFi again, but it still won’t work. Anyone know how to solve this?

Best answer by nik9669a

In Settings, have you checked wifi is enabled?

 

If it is, try toggling off/on. If still no joy, connect on Ethernet cable, generate a diagnostics report and contact Sonos support: it may be faulty. 

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1 reply

Forum|alt.badge.img+19
  • Senior Virtuoso
  • 5652 replies
  • Answer
  • January 14, 2023

In Settings, have you checked wifi is enabled?

 

If it is, try toggling off/on. If still no joy, connect on Ethernet cable, generate a diagnostics report and contact Sonos support: it may be faulty. 


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