Hello,

I recently purchased 5 Sonos speakers. 2 Era 300, 2 Era 100 and a mini sub. I got them specifically to play music downstairs in our home.

I have one room w/ an Era 100 and mini sub that about 50% of the time won’t play with the rest of the speakers. It’s always the era 100 and sometimes the mini sub, but sometimes the sub is ok. There’s no reasonable explanation for why. The speaker is < 6 feet from a wifi router. No other devices in the downstairs show any kind of wifi issues… ever. I have a 6GHz high end wifi router w/ additional hot spots in our home. Nobody in the house ever had Wifi issues w/ any kind of device.

It’s also sitting right next to an Alexa, that never has issues playing or responding. 

To get it to work, I have to manually pull the power cable, wait for it to boot back up, go into the app and apply it to play on all rooms. It’s a pain.

I’ve read online, and it seems’s there’s no reasonable solution here. Do I just return all of these? I’m not sure what to do, but this isn’t working for me. I got it specifically for the ease of use. 

And side note, I was replacing an Alexa based sound system that wasn’t great… but it worked 100% of the time. 

TY.