New sub gen 3 hookup

2 replies
93 views

Connected new Gen3 sub, no sound. Haven’t run trueplay yet. Light on sub is white.

Solid white light
No audio while playing
Sonos Sub (Gen 3)

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SkitoAnswer

Contributor I

Thanks GS ,I called and talked with Sonos cs and it got figured out. Had to unplug everything and reconnect.

Thanks again

GuitarSuperstar

Lead Maestro

Have you added the Sub to your Arc yet?

Can you go to Settings > System and post a screen shot of your Products?

"Receive with simplicity everything that happens to you." - Rashi

SkitoAuthorAnswer

Contributor I

Thanks GS ,I called and talked with Sonos cs and it got figured out. Had to unplug everything and reconnect.

Thanks again

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