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new network

  • 9 December 2023
  • 2 replies
  • 26 views

I have changed my wireless provider. I cannot get my old gen 1 play5 to work. I have the same network in the app and on my phone, but it will only work if I revert to the old network on my phone. That network is not present in the app.

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Best answer by Ellabyj 9 December 2023, 21:13

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2 replies

Did you flow the instructions in the the new router - installation instructions FAQ?

Thanks for replying. I did follow all the instructions. In the end, I disconnected the old network and it worked