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Can’t get the microphone to work so not able to connect using alexa

Which model?


Sonos One


Can’t get the microphone to work so not able to connect using alexa

 

Are you referring to the mic icon in the Sonos app? That is indeed just an indicator whether the physical mic on the One is on or off (struck through icon).

 

FYI: Alexa is experiencing an outage.

Sonos Status