Good afternoon all.

Is anyone able to assist with the below issues with my Play 1.

About a month ago, every time I opened the Sonos app, it would show that my device could not be found (using Samsung Galaxy S24 Plus) I would leave the app open for around 10 minutes, and it would eventually show up, however, as soon as I went to go back into the app, again it would not appear. I have 1 Gig broadband speed, and connecting via wifi.

I uninstalled and reinstalled the app, still the same issue.

I have now factory reset the unit, but I still have the same issue. In addition, since resetting, Google Assistant will not install (I have relinked the account with Sonos), but no joy.

I can install Alexa no problem (which I do not want), however, this is not responding to voice commands.

Seems like I have multiple issues, and have tried all basics to fix this. I have no idea what to try next.

Any support would be truly appreciated.

Kind regards

Darren.