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Contributor I
April 7, 2023
Answered

"Lowest Volume"?? I cannot be the only one...

The Lowest Volume on my Sonos One and One SL is too loud. 
The amount of volume difference from 1% to 0% is insane. I cannot be the only one who has this issue or thinks this is a problem. 
I am trying to watch TV at night, and just having these speakers on at 1% is way too loud. 
I have messed with every setting, even played with the volume limit of my paired Beam, but still, the stark contrast from when the speaker literally has absolute zero volume, to just the very next and very first step is wayy too much. 

I have wrapped them in towels, even acoustic sound absorbing panels, but there has to be a better way.. 
It just literally makes no sense why the volume control is so weak

[Which then brings up another question/thought: What do you guys normally set your volume to? I don’t believe I have ever even remotely went past 65% on purpose, and my tv is regularly set in that 12-18 range.]  

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Jamie A
Jamie AAnswer
Sonos Staff
April 10, 2023

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

36 replies

106rallye
January 5, 2024

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

@M. Groth If your complaint is not only with Apple, did you try this?

Lyricist I
January 10, 2024

I am also having this issue.

 

Volume 1 is really loud, greater than 40db. My cheap speakers can play a lot quieter than this

Lyricist I
January 20, 2024

I have this same ridiculous problem. I have to turn the speaker off in the room I am in.

Lyricist I
January 27, 2024

I have a One SL and have this problem only when I stream Spotify after connecting to my Sonos via the speakers menü in Spotify. I guess this is using Spotify Connect.

My solution is to stream Spotify via Airplay to my Sonos. The volume levels are way lower. I have set the volume limit to 25%.

This is a bit unfortunate, because usually I prefer Spotify Connect to Airplay. But it seems that there is something wrong in the integration with Sonos, I hope Sonos can fix it someday. I bought my Sonos thinking I would get a premium product, which is true relating to hardware but I encountered so many bugs and weird behaviour in their software that I would never recommend it to anyone.
 

 

joe.kot
Lyricist I
January 28, 2024

Same complaint. I read with ambient music playing in the background and the only way for it to not blare (on level one) is to play via airplay on Apple Music. 

Lyricist I
January 29, 2024

Same issue. Streaming SonosRadio and min volume is just to high. 
 

Sonos, please fix this!

 

(tried volume limit workaround but then it gets into rounding issue and 90% limit at 1 has no output, it seems like very basic coding issue).