Anyone have experience where devices are kicked off the wifi network when interacting with Sonos speakers. Either the Sonos app or airplay to a Sonos speaker.
Answered
I have a synology router mesh. My devices lose wifi when using the sonos or airplaying to the sonos
Best answer by Corry P
Hi
Then I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
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+19Hi
Welcome to the Sonos Community!
It sounds like you have multicast flooding on your network (data packets intended for multiple destinations are reaching destinations they were not intended to reach). If your router has the option, I recommend enabling IGMP Snooping/Filtering.
If this does not resolve the issue, or if you don’t have that option available, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
I have IGMP snooping/Filtering turned on. Synology router
+19Hi
Then I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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