Hi,
i think i know the answer but.. i have a stereo pair of era300 and i enjoy them a lot in my bedroom. Depending on where i sleep, i’d like to adjust stereo left/right but there is nothing in the app. For my five i have a stereo left/right adjustment (single speaker)
i suppose no chance to have it for era 300?
Best answer by Corry P
Hi
Some more information recently came to my attention.
It is now intentional that Era 300 speakers do not have a balance control available:
As Era 300 is the first fully immersive stand-alone speaker capable of playing back many channels simultaneously (beyond the standard left/right), balance settings were a feature that made less sense for this specific product. As such, they have been removed from the app.
To be clear, an issue was found with balance sliders not showing when they should, but it was not specific to Era 300s - it was this issue that was resolved.
I hope this helps.
The new app is very buggy. The balance slider should be under the EQ settings. If you don’t see it, restart the app until the balance slider re-appears.
Hmm. Thanks for your advice. Closing opening app on my iphone didnt change anything i am afraid. Still no balance slider. Is it possible that it’s missing in the new app? Do you have stereo era 300 and it’s there ?
Hmm. Thanks for your advice. Closing opening app on my iphone didnt change anything i am afraid. Still no balance slider. Is it possible that it’s missing in the new app? Do you have stereo era 300 and it’s there ?
I have a stereo pair of Era 100s and I have a balance slider. Try restarting the app multiple times while checking for the balance slider after each restart.
Hey
Have you run Trueplay? I’m not sure if you have the balance control if you’ve run it, though I may be wrong.
Hey
EDIT: I’m not sure whether you can actually balance the Era 300s because of the way they are set up for Dolby Atmos. But someone might be able to confirm or otherwise. In the meantime, try what I originally wrote below….
Have you definitely got the very latest version of the app? It was updated about ten days ago, after which you need to run the system update (Settings / Manage / System Updates). It’s the only reason I can think as to why you don’t have Balance control for these speakers…
Yeah i do. Thank god i wasnt effected ao much about the app stuff (i thought) i was happy with the 4th of june update actually, it brought back some nice features. Hmm… it’s really odd, i have a single five and even that one has the balance slider
+18Hi
Thanks for your post!
We have been able to reproduce this issue in our own testing and are now investigating. Thanks for flagging!
+18Hi
I am not sure when it was, exactly, but I have just found out that this issue has been resolved.
Apologies that this was not relayed to you all sooner.
I hope this helps.
+18Hi
Some more information recently came to my attention.
It is now intentional that Era 300 speakers do not have a balance control available:
As Era 300 is the first fully immersive stand-alone speaker capable of playing back many channels simultaneously (beyond the standard left/right), balance settings were a feature that made less sense for this specific product. As such, they have been removed from the app.
To be clear, an issue was found with balance sliders not showing when they should, but it was not specific to Era 300s - it was this issue that was resolved.
I hope this helps.
Hi
Some more information recently came to my attention.
It is now intentional that Era 300 speakers do not have a balance control available:
As Era 300 is the first fully immersive stand-alone speaker capable of playing back many channels simultaneously (beyond the standard left/right), balance settings were a feature that made less sense for this specific product. As such, they have been removed from the app.
To be clear, an issue was found with balance sliders not showing when they should, but it was not specific to Era 300s - it was this issue that was resolved.
I hope this helps.
Which drivers are in use when two Eras are set as a stereo pair but they are only receiving a conventional stereo signal,
I wanted to ask a similar question if that’s the case. I am sure upfiring speaker isnt being used on a stereo signal on a pair of era 300 but how about other drivers?
thanks
I'm old so this "how many drivers" discussion is reminding me of the Japanese speaker wars from the 70s where seeing a speaker with about a dozen drivers wasn't unusual.
Then as now the only thing that really mattered was how good did it sound. My listening got me a set of AR-3a with just 3 drivers, the sound was good and imaging better.
About impossible to do a fair HD versus Atmos test due to the different masters for each but I find that both sound good. On my 300 Pair a well done Atmos track is much more immersive but just listening to the sound and not the imaging they seem very close to my old ears.
Hopefully Sonos will get the design sorted out to be what they intended. What they intended (reportedly decided by listening panels) sounds good to us. And they can get the marketing / messaging all on the same story.
I'm old so this "how many drivers" discussion is reminding me of the Japanese speaker wars from the 70s where seeing a speaker with about a dozen drivers wasn't unusual.
I’m not saying “I want more drivers”; l am curious which are used to be able to eliminate the need for a balance control for stereo signals.
+18Hi
I asked, but so far have not received a reply (the people I asked are very busy, to be fair).
If you have a stereo pair of Era 300s, it may be quicker and easier to try it and see.
I have a stereo pair of Era 300s as well and and am sorely missing the balance control. I had a lengthy discussion withchat support, and it just doesn’t exist. I don’t understand how such a high-end system can lack such a basic control. This is a serious flaw. I hope they fix it.
I have a stereo pair of Era 300s as well and and am sorely missing the balance control. I had a lengthy discussion withchat support, and it just doesn’t exist. I don’t understand how such a high-end system can lack such a basic control. This is a serious flaw. I hope they fix it.
I don’t think there is a plan to fix anything, reading the replies from thd Sonos Staff above, it seems it is ‘by design’…
"As Era 300 is the first fully immersive stand-alone speaker capable of playing back many channels simultaneously (beyond the standard left/right), balance settings were a feature that made less sense for this specific product. As such, they have been removed from the app”.
I wouldn’t argue with the “remove from app” decision if I could find all Atmos music to listen too but it would still be nice to have when I’m reduced to a stereo stream.
I wouldn’t argue with the “remove from app” decision if I could find all Atmos music to listen too but it would still be nice to have when I’m reduced to a stereo stream.
Yes, I’ve even suggested in posts here that the Era 300 balance control could perhaps become available if the user disables the ‘Spatial Audio’ toggle button in the Era 300 ‘room’ settings - that, at least, would be a worthwhile compromise, perhaps?
There should be a setting for movies/ gaming and one for music. When using the speakers for surround sound, by all means, let the tech do its thing. But when listening to music (records in our case) let me have the ability to control balance…
I'm in the same boat, before the advanced tuning the balance was clearly one-sided, now it's only slightly right-leaning (if in doubt it's worth borrowing an iPhone, the quick tuning didn't do anything for the balance). Despite that I'm still hear it and I'm torn whether to keep the Era 300 or return it and try the Era 100 or look elsewhere (as an Android user I'm unfortunately still missing a few basics of the new app apart from the Sonos playlists such as control via the status bar/lock screen even though it's running stable again for me now). It's sad, it's so unnecessary because otherwise I really like the 300.
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