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Contributor I
February 4, 2024
Answered

Era 300 - Music playing in Background is interrupted when I open website with video content.

Hallo,

I'm using the Era 300 via Bluetooth with my MacBook Pro.

 

When I open a website that contains a video, even on Amazon where a product has a video showing how it works, the music that is playing in Background stops for 2 seconds.

 

 
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Airgetlam
AirgetlamAnswer
February 4, 2024

This is an Apple issue, not a Sonos issue. The Apple is pausing the Bluetooth output, you’d find the same thing on any Bluetooth connected speaker.

Your best bet would be to check with Apple. 

Bruce

4 replies

Airgetlam
AirgetlamAnswer
February 4, 2024

This is an Apple issue, not a Sonos issue. The Apple is pausing the Bluetooth output, you’d find the same thing on any Bluetooth connected speaker.

Your best bet would be to check with Apple. 

Bruce
SamSueAuthor
Contributor I
February 4, 2024

Thanks! 

 
Schlumpf
Virtuoso
February 4, 2024

@SamSue 

I suppose you are using safari…!? 
Maybe trying a different browser will solve it as a workaround. 

Ralf
SamSueAuthor
Contributor I
February 5, 2024

Interesting, using chrome this doesn't happen, only when I pause a video on youtube it also pauses the music playing in backgorund hehe ... but it's an evolution, thanks