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LarsBram
Contributor I
September 27, 2023
Answered

Era 100 makes loud sound when connecting and disconnecting bluetooth

My Eras 100 is working well, also as direct windows bluetooth device. Hovewer it makes a very loud connect / disconnect sound whenever its gaining or losing connection and we are disturbed by this in the entire house. It seems to happen randomly but is probably as I move the laptop around in the house. It would be nice to be able to disable this acknowledge sound and just rely on the blue/white light.

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    Sotiris C.
    Sotiris C.Answer
    Sonos Staff
    September 27, 2023

    Hello @LarsBram, welcome to Sonos Community!

     

    Here is a very helpful Support Article: Pair Sonos Era 100 with Bluetooth. In there you will find the below information.

    Era 100 has an Idle Auto-Disconnect setting which will disconnect your Era 100 from a Bluetooth device after 30 minutes of sitting idle. This setting is off by default, but can be turned on in the 

     Settings tab under System → Era 100 → Bluetooth → Idle Auto-Disconnect.

    Make sure the Idle Auto-Disconnect is disabled. Something else worth mentioning is that the volume of the beep on Bluetooth connection/disconnection depends on the volume of the speaker itself during that process.

    It would be nice to be able to disable this acknowledge sound and just rely on the blue/white light.

    I’ve marked your thread as a feature request and forwarded it to the appropriate teams for consideration.

     

    Thank you for the feedback and I hope the above helps.

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    2 replies

    Sotiris C.
    Sotiris C.Answer
    Sonos Staff
    September 27, 2023

    Hello @LarsBram, welcome to Sonos Community!

     

    Here is a very helpful Support Article: Pair Sonos Era 100 with Bluetooth. In there you will find the below information.

    Era 100 has an Idle Auto-Disconnect setting which will disconnect your Era 100 from a Bluetooth device after 30 minutes of sitting idle. This setting is off by default, but can be turned on in the 

     Settings tab under System → Era 100 → Bluetooth → Idle Auto-Disconnect.

    Make sure the Idle Auto-Disconnect is disabled. Something else worth mentioning is that the volume of the beep on Bluetooth connection/disconnection depends on the volume of the speaker itself during that process.

    It would be nice to be able to disable this acknowledge sound and just rely on the blue/white light.

    I’ve marked your thread as a feature request and forwarded it to the appropriate teams for consideration.

     

    Thank you for the feedback and I hope the above helps.

    Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
      LarsBramAuthor
      Contributor I
      September 27, 2023

      Thanks. I was uncertain of that feature. And I’ll keep the volume low. Thanks for making the feature request. 

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