Crossfade not working

16 replies
845 views

Updated Sonos yesterday and now crossfade is broken.

Has anyone else experienced this and do you know of any workarounds?

Version 16.4.2

Build: 81158074

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Corry PAnswer

Sonos Staff

Hi @gmbardman

A small, but important, update: it does not seem to matter if Crossfade is on or not - I can reproduce this issue with it off, but only with certain tracks, as you said.

It seems to be the same issue that is being discussed here:

It has been reported and we will investigate - thanks for reporting!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Show previous replies

G

gmbardmanAuthor

Enthusiast II

Hey Corry!

Here is another diagnostic for Kitchen by Refrigerator- Song abruptly stopped and moved to next song.

Your confirmation number is: **********.

Moderator Note: Recorded and removed diagnostics number. Modified in accordance with the Community Code of Conduct.

M

Martijn2586

Lyricist II

Same Here. Cross fade worked for several months after last time it was broken. And now again it does not work. Disappointing!

M

macho77

Lyricist I

I’m new to Sonos. Just received my speakers today and downloaded the app. When I stream Spotify with other devices it uses my Spotify crossfade option. In Sonos, songs end and next one begins. It’s not smooth. I don’t see a crossfade option in Sonos app.

R

Rhonny

Prodigy III

Tap the dots in the bottom right of the now playing screen, and toggle Crossfade on.