Can't connect AGAIN!

… again … you are missing the point … that is not what Sonos is purporting to deliver

… I will leave you all to make yourselves feel better by crowing about your technical skills as opposed to results delivered by the product

I stand by my words.

Car manufacturers purport to deliver enthralling and/or relaxing experiences, but if the road’s full of potholes things tend to head south pretty quickly.

I’m sorry, but you can’t blame Sonos for a deficient local network. They do have staff on hand though who can assist with resolving difficulties. Have you contacted them? They have tools which can analyse the system and the network it sits on.

4 replies, each a rant about the product or about the posters.  I see not one indication, not even a hint, that the poster is requesting our help.  The fixes for this kind of stuff, as my statement about the technical aspect indicated, are not a big stretch.  Matter of fact, I've walked self-described technical illiterates through the steps many times, as have others.

But does the poster want to try these fixes?  It would appear not.  They'd rather slag on the product, make threats to dump it, and criticize the forum and the posters within.  Instead of possibly get a stable, working system, they appear to prefer staying put in their assessment.  Que sera sera.

yup … just what I was saying … and if you were listening, you would have seen my comment that I hired  the skills to ensure my network was robust and capable of handling the sonos system … 

did I reach out to sonos to seek help in resolving my issues? absolutely

Were you in my home evaluating either … I think not … so kindly withhold your opinion of what I’m doing wrong until you have all of the relevant information

spare me the platitudes

I expect you will take further shots at me to fuel your ego and make yourselves feel important at my expense but I won’t partake in any more of this waste of time 

It’s the “Trump approach” … if you yell louder, longer you think you’ve won, when actually all you’ve done is proven your insecurity in the world not seeing it your way … the last man standing in these debates is seldom right … the objective is to find a solution

This is primarily a user-to-user community, though Sonos staff do oversee it and participate at times. You’ve had your rant. You’re not here to seek help, and in any case we’re clearly too ill-informed to assist with your troubles. 

If the objective really was to find a solution, you would've asked for one instead of hurling insults.  Me?  I'll go help someone who actually wants help.  Nothing to see here.

The “solution” might be that you need to learn something new.

At one point I had SONOS issues much more severe than you are reporting. After I learned a few new (to me) things, I was able to fix my environment and it has been smooth sailing since. That was in 2005. If I had been having constant, unresolvable issues along the way, I would not be here.

If you will not share any details about your home network and are unwilling to learn, we cannot help. You mentioned that you have updated your network along the way. I suggest that you again hire an expert. Hopefully the person that you hire has been keeping up with technology. 

Not helping Bruce...

I’m not about to lie to anyone here this man is right. I just sat here and read this whole forum and weeewwwwhhhh. As a network engineer for a International Fortune 500 company I can confidently say you're right. I mean my network is STACKED. 5 Gig dedicated fiber connection coming into a pretty heft firewall going into an extreme switch with a 10.xxx.xxx.xxx network and multiple extreme 510i APs throughout my house. There isn't a single corner of my house that doesn't get AT LEAST 700 MBPS both up and down and from the AP in the living room where my sonos has line of sight my S24 Ultra on a speed test pulls 1.1 MBPS. I mean corporate office in the thousands capable network in my house for no reason other to say I have it honestly.

Every single device (about 30) is on a static IP and set aside in its own range separate from my DHCP. My sonos will randomly drop. and I only have the one. A singular play 1 that struggles to stay on the internet. Go and check my firewall logs and its not even requesting an IP address on Ethernet even. I dont have a way to MAKE it call for one. Then when you factory reset the thing to connect it to your phone and do the setup through the Sonos app it wont even connect. This is on my wife’s 15 pro max, My work Pixel 8 Pro and my personal S24 Ultra. Call Sonos support and let them tell its dead. However let me take my old router and plug it in on my backup spectrum connection and it magically works. SO dead XD.

This is a SONOS issue.