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Contributor I
August 28, 2024
Answered

App cannot see products on my system

I had to change my router today. I tried to reconnect my system to the new router but the app is only finding one out of 10 speakers and will not let me proceed. One Symfonisk picture frame speaker (one of a stereo pair) is connected,  the app states it is one of a stereo pair but only one is showing on the app. 

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Ian_SAnswer
Prodigy III
August 28, 2024

Did you set the WiFi name and password to the same as your old router? If it’s not too late is that still possible? Often the easiest way to transition…. 

1 reply

Ian_SAnswer
Prodigy III
August 28, 2024

Did you set the WiFi name and password to the same as your old router? If it’s not too late is that still possible? Often the easiest way to transition….