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Contributor II
May 7, 2024
Question

Alarms didn't work on the new sonos app

Hello, I am an Iphone user of the new sonos app but I can’t modify my alarms settings (desactivate, activate, delete or even create an alarm) while I am connected to my Sonos.

Is someone have a solution ?

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91 replies

Lyricist I
May 15, 2024

finaly !!!!!! the new update finally returns alarms 🥳  !

Yay! Finally! 

Lyricist III
May 15, 2024

Fine you can add and edit alarms in version 80.00.08. The next step: what is the effect in the system???
No effect!! 😥 My system is still asleep. 😴 😴

Lyricist II
May 15, 2024

Upgraded firmware and iOS app.
Thrilled to be able to set alarms for 7:00 am tomorrow morning again.
Came home from work at 6pm to alarm playlist playing on Era 100. Hmmm.

 

  • Tried resetting alarms to new times. No new time selected triggers the alarm.
  • Deleted alarms and added again: fail
  • Deleted app and add alarms again: fail
  • Set alarms from old macOS app: fail
  • Updated macOS app to current and add alarms: fail

At this point cannot trust alarms at all; the only feature I bought the 100 for in that room.
Less than thrilled.

TriGolfAuthor
Contributor II
May 16, 2024

the ironie is that I still have a alert on my phone that confirm that the alarm worked

Lyricist III
May 18, 2024

The alarms are working but do go off a few hours later.
If I set the alarm for 6 a.m., Sonos “goes to work” at exactly 8 a.m.
Could that have something to do with our time zone? UTC+2 (summer time)
I think there is UTC time programmed into the app. Could that be possible?

Maxthesurf
May 18, 2024

The alarms are working but do go off a few hours later.
If I set the alarm for 6 a.m., Sonos “goes to work” at exactly 8 a.m.
Could that have something to do with our time zone? UTC+2 (summer time)
I think there is UTC time programmed into the app. Could that be possible?

Same for me. I changed my whole alarm library to 2 hours early. Now I wait for the one morning it wakes me 4:15am instead of 6:15am :). Can’t be so difficult to fix this or at least tell us exactly when they fix it in order to change alarm back to correct time again …

Lyricist III
May 22, 2024

Alarm issues. Like everyone, nothing but bugs and problems since the latest update. I have a temporary answer to Alarm setting but still not 100%. here goes: Not able to set up on an iPhone at all. Input all the settings, hit Save and nothing; just takes you back to beginning. However I went to Windows and an iPad and both can be set there and with choice of music. Also the Alarm you just set up then does appear on on the iPhone. However here’s the rub; the alarm comes on one hour later than set. e.g. if you want to wake up to say BBC Radio whatever at 7am. you need to set it for 6.am and remember on iPad or Windows only. Snooze now seems to work. Haven’t tried setting Alarm time to turn off at any preset time but as Snooze works maybe this will too. Spent days, deleting apps, reinstalling, de-registering, disabling/enabling, trying to find Sonos Skills (that;s even more confusing but an Amazon issue) and set up completely from scratch on both Sonos and Alexa. Thak goodness I’m going into hospital for total knee replacement tomorrow and an overnight stay; should be far less stressful.😰

Lyricist I
May 27, 2024

When i updated to the new app on my tablet and found out that there were no alarms, I deliberately didn't update my sonos app on my phone - but damn it... now the update was forced onto my phone, without my accept! Not cool!! I

Please make the old app available for download again!

Lyricist III
June 4, 2024

The alarms are working but do go off a few hours later.
If I set the alarm for 6 a.m., Sonos “goes to work” at exactly 8 a.m.
Could that have something to do with our time zone? UTC+2 (summer time)
I think there is UTC time programmed into the app. Could that be possible?


Unbelievable. The same!!!

Long story short: because I had another bug with the app (couldn’t add Apple Music service), the only workaround shared by another user on this forum was to re-initiate all my Sonos speakers and create a new system. Which of course removed all my alarms.

So I had to set them up (4 alarms in total for me and my kids). And this morning nothing…

Thanks to Louis vN I tried different times of the day and indeed… realized that there was a delay of 2 hours! Meaning, I had to setup the alarm at 5:00am for it to turn on at 7:00am!!!

I’m in France, so CEST (UTC+2), which could probably explain that… but HEY! SONOS!!! REALLY???

I’ve changed all my alarms temporarily, but one day when Sonos will fix that, I’ll have all my alarms ringing at the middle of the night…

Now another issue by the way. Because of the other bug with the 100 songs limits, if I select a Playlist for my alarm with more than 100 songs, the Sonos Chimes is used instead…

Honestly Sonos, what is wrong with you to deploy an App with so many bugs! 😤😤😤

Lyricist I
June 5, 2024

Even with the alarms being “added” back in, I cannot set alarms on my iPhone. I create one as usual, click save and it is there in my list of alarms for a split second before disappearing. I’m not going to download a seperate app on my computer to use the system I spent thousands on to control with my phone. 
 

if you want to release cool new features and revamp an app, that’s great. Build the existing features in first. I don’t give a shit about the new features, and the ones I did use are broken and release date is just “when we feel like it”. Thanks for bricking my sound system, Sonos.