Airplay can not connect to Era 100

Hi, 

not to «steal» your thread here, but it seemed somewhat similar to what I experience. When using Apple Music, I can connect to all other devices through airplay except era 100. 
 

reboot of speaker and on/off on iPhone did nothing. Anyone had the same issue? 

What did Sonos Support say, when you called them? I’d be curious if it were to be an issue with the current release of firmware, although it’s hard to imagine a significant difference in the firmware between the Era 100 and other Sonos speakers running the same thing. Perhaps different chipsets? 

Same issue here. AirPlay is totally unreliable on Era 100. Just started recently. AirPlay works fine to my Roam and Sonos 5. Era100 will work from the Sonos app. Sometimes troubleshooting by restarting the device or iPhone will fix it for one or two plays, but after that the issue returns. Very frustrating. 

I have 4 Era-100s in our Home and never had ANY issue Airplaying to any of them from my iPad (mostly) or iPhone (occasionally). Maybe you have a fault - have you spoken to Sonos Support?

It maybe best to reproduce the issue(s) seen and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with their Staff via this LINK.

All I want to do, is be able to turn on some music and listen to some tunes, my tunes, at my choice the way I use to music was a pleasure to have and not a technical annoyance and nightmare, requiring to reboot a phone, reboot an IPad, reboot a wifi system, or tossing stuff out the window.  Bad enough i have had to compromise on the quality of the product with an MPa format.

So this is a recurring problem for years, and the only Sonos Fix for this is to create software to prevent all workarounds, including rebooting my phone, rebooting the speakers etc.  Plain and simple it is apparent Sonos just does not want to be compatible with Apple AirPlay systems or vice-versa.

Streaming works, with an account that selects your music for you (another long rant), simply put this is not my music and not the way I want to hear it.

If you just bought the system RETURN it before your grief deepens, for those who are beyond the return period, perhaps some corporate shaming might finally fix this long standing recurring issue.

AirPlay to my Era 100s has stopped working for me too.  I’ve rebooted (music core and router) and done a factory reset of the speakers.  Nothing works. No AirPlay from Apple Music or Roon.  Playing via “Sonos” works fine using Roon, but AirPlay is dead.  That means I can’t groups zones in Roon which is a deal breaker.

What happens when you reboot the Apple device? It’s unclear from your post what exactly has been rebooted.

Have you called Sonos Support directly to discuss it?

The Apple Device is a Mac Mini.  I have not called Sonos Support to discuss it because, from what I’ve read, they are aware of the problem with AirPlay

I have now been in contact with Sonos support (Norway) and they were pretty adamant that my Sonos system was all gods from their side and that this issue was a «never heard of before» case. 
 

they tried several fixes but what happened is that I actually can’t find any speaker on airplay on my device anymore, but the issue remains exactly the same on my wife’s iPhone. 
 

one thing we did find out is that I can play Spotify from any device my phone, my wife’s phone and my computer. 
 

but when trying the same devices and using Apple Music, the era 100 never connects, but roam and arc do. 
 

as said, now my phone can’t find any of the three devices so they actually set med back during the troubleshooting and we them after 1 hour and 40 minutes of arguing decided that I had to set averything up from scratch to see if that works.