Contributor I

Question

absolutely hate the Sonos app. That is the worst programming I have ever witnessed.

17 replies
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I have 15 speakers from Sonos all throughout my home. I am ready to light the whole house on fire and burn it all down because of Sonos app. For the love of God can someone please tell me how to make this group of speakers work together and play the music that I ever want or I am going to go to the corporate headquarters and personally hand them back to the president of the company. I should have spent the money on the speakers I really wanted instead of buying this crap actually I take it back. The speakers are decent app is a nightmare and makes this buying experience. The worst I have ever had.

all I wanna do is play my music that’s it. That’s all I wanna do just play my music on the speakers. it is ridiculous that I’m in technology and I have to ask a forum how to connect my damn speakers.

Sonos App

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T

to-gaza

Contributor II

Exactly

My issue is the app used to see my Sonos One SL and now it doesn’t. But 15 speakers ? Heavens above

Ive seen plenty of forums and comments about various types of connectivity issues. Why don’t Sonos just release the pre debacle, working, version of the app until it gets sorted ?

Appalling management

N

nik9669a

Senior Virtuoso

I have 15 speakers from Sonos all throughout my home. I am ready to light the whole house on fire and burn it all down because of Sonos app.

That seems a bit of an overreaction.

Pools-3015

Prodigy I

I have 15 speakers from Sonos all throughout my home. I am ready to light the whole house on fire and burn it all down because of Sonos app. For the love of God can someone please tell me how to make this group of speakers work together and play the music that I ever want or I am going to go to the corporate headquarters and personally hand them back to the president of the company. I should have spent the money on the speakers I really wanted instead of buying this crap actually I take it back. The speakers are decent app is a nightmare and makes this buying experience. The worst I have ever had.

all I wanna do is play my music that’s it. That’s all I wanna do just play my music on the speakers. it is ridiculous that I’m in technology and I have to ask a forum how to connect my damn speakers.

I have had Sonos since the ZP days and have never had the connection issues I see people ranting about. What I did with my network was to configure it for Sonos to work while being hardwired. I have 11 Sonos devices with 6 of them hardwired. I an a believer in having a main speaker like a soundbar, Amp or Five connected, and not depend totally on WIFI because of how it is susceptible to radio interference.. So my Arc is hardwired with the Sub and surrounds paired to the Arc. A Five , 2 Connect S15s, Amp and Play 1 are also hardwired.

Can you answer some questions that may help the community help you?

Do you have any speakers hardwired to your network? Sonos at onetime recommended that one speaker be hardwired for every five you have, So you should have at least 3 hardwired.
What type of network do you have? ISP router, prosumer products, mesh?

T

to-gaza

Contributor II

To be Frank Pools I don’t think any answer Wrekshop gives will be of any help. In my view and experience in losing connection to my single speaker is simply that the app has screwed everything up

The thousands of posts all over the internet prove that as well as Sonos themselves. I will cite my case of a simple single Sonos One SL on the same WiFi as the phone no longer sees the One SL. I’m in the uk and with Trooli fibre but obviously on WiFi for the speaker.
my router sees the speaker as being on WiFi. But the app refuses to find it. But it did before the update of a few months ago that started all this

Ken_Griffiths

To be Frank Pools I don’t think any answer Wrekshop gives will be of any help. In my view and experience in losing connection to my single speaker is simply that the app has screwed everything up

The thousands of posts all over the internet prove that as well as Sonos themselves. I will cite my case of a simple single Sonos One SL on the same WiFi as the phone no longer sees the One SL. I’m in the uk and with Trooli fibre but obviously on WiFi for the speaker.
my router sees the speaker as being on WiFi. But the app refuses to find it. But it did before the update of a few months ago that started all this

Check your router supports mDNS (Multicast) ‘Device Discovery’ - it might ‘perhaps’ be a simple settings change that’s required. What make/model of router is it? Do you have an online link to its user-manual?

press250

Prodigy III

Check your router supports mDNS (Multicast) ‘Device Discovery’ - it might ‘perhaps’ be a simple settings change that’s required. What make/model of router is it? Do you have an online link to its user-manual?

Hi @Ken_Griffiths, I don’t believe there is such a thing as an mDNS setting in consumer (or pro-sumer) routers. Both mDNS and SSDP rely on multicast, which is a switching function.

Ken_Griffiths

Check your router supports mDNS (Multicast) ‘Device Discovery’ - it might ‘perhaps’ be a simple settings change that’s required. What make/model of router is it? Do you have an online link to its user-manual?

Hi @Ken_Griffiths, I don’t believe there is such a thing as an mDNS setting in consumer (or pro-sumer) routers. Both mDNS and SSDP rely on multicast, which is a switching function.

So isn’t IGMP Proxy, or Snooping, needed on some routers?

Ken_Griffiths

As an example too @press250 - I’ve seen users mention that an ASUS RT-AC86U ROUTER needs iGMP Snooping to be enabled for efficient multicast forwarding - but I don’t use that router so I can’t test that here. My own router has no user-accessible settings that I can change.

I see from this link though for Ubiquity Unifi, that requires some changes ….

https://github.com/IngmarStein/unifi-sonos-doc

…just as examples.

press250

Prodigy III

So isn’t IGMP Proxy needed on some routers?

Only if you are trying to implement a fairly advanced setup, specifically performing multicast across subnets. I know this from experience about six years ago (documented somewhere in these forums!) getting it to work* with all of my Sonos devices on my “IoT subnet” and my controllers on my “humans subnet.”

In short, only some foolish enough to attempt an advanced networking setup (cough, like me, cough) would encounter a situation needing a multicast proxy.

* Here’s the painful irony: after running the gauntlet and getting everything working smoothly, I realized that such a bespoke networking setup could work for years … only to break when something shifted … at which point I would have forgotten 99% of the lessons learned. So I went back to an ‘approved’ setup with devices + controllers on the same subnet. Live and learn!

Ken_Griffiths

So isn’t IGMP Proxy needed on some routers?

Only if you are trying to implement a fairly advanced setup, specifically performing multicast across subnets. I know this from experience about six years ago (documented somewhere in these forums!) getting it to work* with all of my Sonos devices on my “IoT subnet” and my controllers on my “humans subnet.”

In short, only some foolish enough to attempt an advanced networking setup (cough, like me, cough) would encounter a situation needing a multicast proxy.

* Here’s the painful irony: after running the gauntlet and getting everything working smoothly, I realized that such a bespoke networking setup could work for years … only to break when something shifted … at which point I would have forgotten 99% of the lessons learned. So I went back to an ‘approved’ setup with devices + controllers on the same subnet. Live and learn!

I think it might be IGMP snooping that’s required actually - isn’t the proxy only needed when the devices are upstream?

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