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wifi/bluetooth

  • December 2, 2025
  • 13 replies
  • 148 views

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Just receive my arc. Ultra an 2 era300

i don’t have reliable wifi can I use Bluetooth to run this system

Best answer by Stanley_4

No, Sonos depends on wifi.

The good news is that Sonos uses their own variant of wifi to send Arc sound to the 300s and the Arc gets the TV information over the HDMI cable so once setup it should work for you for TV. 

You can connect the Arc to your router's Ethernet and avoid using wifi to stream.

The controller apps will need wifi to connect but they don't put a lot of demands on it. There too you could use a Windows or Mac controller, wired to your router.

Improving your wifi isn't usually difficult or expensive so I'd look into that if you have issues. Tell us what you have and what is wrong with it for so e usually pretty good suggestions.

13 replies

Stanley_4
  • Lead Maestro
  • Answer
  • December 2, 2025

No, Sonos depends on wifi.

The good news is that Sonos uses their own variant of wifi to send Arc sound to the 300s and the Arc gets the TV information over the HDMI cable so once setup it should work for you for TV. 

You can connect the Arc to your router's Ethernet and avoid using wifi to stream.

The controller apps will need wifi to connect but they don't put a lot of demands on it. There too you could use a Windows or Mac controller, wired to your router.

Improving your wifi isn't usually difficult or expensive so I'd look into that if you have issues. Tell us what you have and what is wrong with it for so e usually pretty good suggestions.


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  • Author
  • Avid Contributor I
  • December 2, 2025

Ty for fast reply going to try new modem first then  if it fails I’ll try your advice on connecting the arc straight to modem/router


Stanley_4
  • Lead Maestro
  • December 2, 2025

AjTrek1
  • December 2, 2025

@stevemg 

What country are you in. I only ask because you mentioned that you were going to try a new modem? Do you own all your network gear Modem and Router. The Modem is just a gateway to the ISP that is supplying your internet. The router is what determines if you have good Wi-Fi coverage.

If it’s the incoming signal provided by your ISP you have three (3) choices:

  1. Upgrade your plan
  2. Change your ISP
  3. Both

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  • Author
  • Avid Contributor I
  • December 3, 2025

In australia

ok modem has inbuilt 4 port router I own

its frustrating because I have the one setup in bed room but always drops wifi connection

thanks for link don’t have any of them as the one I have is  ISP supplied maybe I should buy a recommend good one instead of using ISP cheapone


Stanley_4
  • Lead Maestro
  • December 3, 2025

A lot of folks do just that, put the ISP box in bridge/transparent mode and get a better performing and more flexible one.

My original ISPs box was horrid and the swap solved a lot of issues, not all Sonos related.


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  • Author
  • Avid Contributor I
  • December 3, 2025

Ty all to the above replies

going to look into buy a decent modem instead of one supplied byISP which would be the best

keep u  informed on update


AjTrek1
  • December 3, 2025

You keep saying you are going to buy a new modem. There are two components that make up the hardware in your home for internet they are the:

Modem

Router

Sometimes both are combined into a single box which is how most ISP’s install their leased gear.

 The Modem is the device that connects to the Coax or Ethernet cable that comes into your home from the outside.

The Router is the device that connects to the Modem to distribute the internet signal throughout your home via Wi-Fi or Ethernet cable connection directly to a device like a computer.

In your case unless you purchased a modem and router then yes you a can upgrade both. In most cases you only need to upgrade your router and use the modem supplied by your ISP. If your ISP provided a combo router/modem box then you would have to place the router side of that box in what is called Bridge mode. Once done you can use your own router connected to the box supplied by your ISP.

Also when changing routers you should use the same SSID and Pasword if possible for Wi-Fi. Your devices will remember that information and readily connect. Otherwise you’ll have to assign the new SSID and Password to each Wi-Fi device.

I hope this helps 😊
 

 


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  • Author
  • Avid Contributor I
  • December 7, 2025

Ty I have the modem with 4 port router  from my isp

which is probably only cheap this is why I’m thinking of buying decent one

what Sonos net channel should I be using


Stanley_4
  • Lead Maestro
  • December 7, 2025

If you have no products that support Sonosnet wired it won't be activated.

If you do have it active you need to pick the quietest of the three available channels as your first try. If that fails try the other two as there is often noise on the channels that most apps can't see or report.


Airgetlam
  • December 7, 2025

And since SonosNet is just another version of WiFi, it is equally affected by wifi interference . If you use it, the three channels it can be set to should be tried equally, if you’re unaware of the WiFi environment your system is in.


Mr. T
  • December 7, 2025

Ty I have the modem with 4 port router  from my isp

which is probably only cheap this is why I’m thinking of buying decent one

what Sonos net channel should I be using

Although the Sonos app allows channel selection for SonosNet, this is just bad design when SonosNet is not active in the system.


AjTrek1
  • December 7, 2025

Ty I have the modem with 4 port router  from my isp

which is probably only cheap this is why I’m thinking of buying decent one

what Sonos net channel should I be using@

@stevemg 

The point I’ve been trying to get you to understand is that you can keep the box supplied by your ISP. All you need do is purchase your own Router. Place the router side of the iSP box in Bridge mode and connect your new router to the modem side of the ISP box. Let us know if you still don’t understand what I’ve said.

Another question… why do you think wiring a Sonos product to create the SonosNet will resolve your issue? Creating the SonosNet may not be necessary with a new Router.