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Updating new wifi router

  • December 7, 2024
  • 1 reply
  • 37 views

I’m trying to update my SONOS 1 with a new wifi, but both the ‘check for updates’ and ‘preferences’ settings are grayed out, so how do I redirect the app to the new wifi settings?

I’ve also hard wired it with an Ethernet cable, but I’m still getting the error message that it can’t find the server  - when it doesn’t require a server as it isn’t using wifi.. smh

** RESOLVED (iPhone update glitch) Thanks

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1 reply

buzz
  • December 7, 2024

Do you have any other SONOS units?

The easiest plan would be to give the new WiFi the same user name and password as the old unit.