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Dec 7, 2024 8:14 PM UTC

Updating new wifi router

I’m trying to update my SONOS 1 with a new wifi, but both the ‘check for updates’ and ‘preferences’ settings are grayed out, so how do I redirect the app to the new wifi settings?

I’ve also hard wired it with an Ethernet cable, but I’m still getting the error message that it can’t find the server  - when it doesn’t require a server as it isn’t using wifi.. smh

** RESOLVED (iPhone update glitch) Thanks

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1 reply

buzz
Grand Maestro
Dec 7, 2024 8:37 PM UTC

Do you have any other SONOS units?

The easiest plan would be to give the new WiFi the same user name and password as the old unit.

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