I’m trying to update my SONOS 1 with a new wifi, but both the ‘check for updates’ and ‘preferences’ settings are grayed out, so how do I redirect the app to the new wifi settings?

I’ve also hard wired it with an Ethernet cable, but I’m still getting the error message that it can’t find the server  - when it doesn’t require a server as it isn’t using wifi.. smh

** RESOLVED (iPhone update glitch) Thanks