sonos user since 2011

I have been a Sonos user since the Zoneplayer days and have been satisfied with the functionality of their products throughout the years. I have always recommended Sonos to family and friends. None of them have issues with connectivity or dropouts.

Can you answer a few questions for the community?

1. What products do you own?
2. Do you still have a Bridge or Boost in use? If so remove it and hardwire a speaker or Connect instead. The Bridge is no longer needed or supported.
3. What type of network do you have? If you have an older router, that may be a part of your issue. I say may be because it can also just be a configuration issue.
4. Have you called Sonos support about your issue and submitted a diagnostic? They have tools users do not have that can pinpoint issues with your system and network.
5. Did you know that Sonos has supported their products far longer than most other manufacturers?

How many 2005 phone/tablet/computer/TV’s are still viable for daily use and supported by their manufacturer? Granted, the 2005 products cannot support all the latest features due to required hardware capability that did not exist in 2005.

There is nothing wrong with the Boost. It’s a dedicated proxy device, a networking bridge (SonosNet 2.0), and equivalent to the older S2 products, not inferior to them. It was developed for situations where it is not possible to wire a speaker due to structural or aesthetic reasons.

Perhaps we’re not used to see a HiFi equipment or speakers as something to throw away after 10 years, like we do with mobiles after less than 5. 

Some weeks ago I was checking my father’s setup, a 30 year old Marantz and two wonderful JBL. It sounds great, although the speakers need a make up, but even though the sound is excellent. 

Something similar with my 18 year old Onkyo 5.1 I’ve installed in a secondary residence, it sounds perfect and decoding Dolby digital in a great way with films. For music, I’ve installed a Bluetooth device (aptx HD and Ldac ready) and the results are very decent (even my iPhone is not compatible with these codecs 😅).

If I have to change my equipment before 10 years, I doubt I’ll choose the same brand. 

​@Triticale, Sonos units are Linux computers with speakers attached. That’s the brave new digital world of consumer electronics, smart homes, vehicles...

Yes, the audio tradition tends to be a buy once, use forever purchase that needs very little or no support along the way. Now we are demanding to be able to control the system via a phone/pad and use online services. And we are demanding free support from the audio manufacturer. This means that new sales must support the older equipment. Support is eventually required because current phone/pad operating systems may not support the software required to operate the audio gear -- unless it is updated by the audio manufacturer. As more and more of its older equipment enters the free support forever class, the audio manufacturer faces a cash crunch unless it can continuously expand sales.

I know, and I’m running on the same wheel than you, but I don’t see more than 3 generations living like this, throwing to the bin everything, to buy the newest feature.

Anyway, I’ve bought Sonos because I know that it lasts. Or I hope so 😅. I’ve a couple of friends with speakers from 8 years ago. We’ll see. 

I’ve got a pair of PLAY:3s, one (or both?) from 2011, still happily running, under S2 rather than S1. 

My oldest generation of Sonos is gone but if you look at used sales you see a good number of old units being sold as fully operational.

https://www.ebay.com/sch/i.html?_nkw=zp-80&_sacat=0&_from=R40&Model=Sonos%2520Connect&_dcat=16168058

ZP-80 Dates: 06-03  07-09 06-12