Sonos Roam - Battery drain

returning.

I have had it charging this morning at 730 AM and at 520 PM it's at 82 percent. I'm crossing fingers 12 hours of charge will give me 100 percent. Using the base charger as Costco kit doesn't come with the charge cable.

Basically charge a day before the day I need to use it.

Not as expected at all.

What charger are you using? What voltage, what amperage? Is it Qi, or directly connected?

The Sonos triangle base chrarger.

I don't have the stock Sonos cable charger as this was a Costco special including the triangle base only no cables. 

Sorry, I’m not familiar with the specifics. Is that a QI charger, or a USB direct connect? Again, what’s the voltage and amperage listed on it?

No idea, look on Sonos site it's the charger they sell it's sonos brand. Dude_ If you work for Sonos you should know your products, if not no biggie, you'll find it.

Doesn't matter though it's ridiculously slow.

I put 1 song on at 88 percent stopped the song half way now its at 86 percent.

It won't be at 100 percent charge after 12 hours on it.

I have a move on order but if it's the same I'm returning too.

Dude, do you see a “Sonos employee” next to my name? I’m just another user like you, trying to help. 

But I guess you’d prefer not to get help from other users, so I’d recommend that you call Sonos Support directly to discuss it, so you can talk to an actual Sonos employee.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

Here's the charger. I would NOT get..

https://www.sonos.com/en-us/shop/roam-wireless-charger.html

Did you try this charger power adapter with the USB-C cable that comes with the Roam instead of the Qi pad? - it should charge much quicker with the cable as the Qi pad is only 5w, whereas the USB-C will charge at more than twice that rate, which should make quite a difference.

The cable is permanently attached to the pad.

The Costco deal does not come with a cable. 

I think the pad sez 10 and takes 2 hour to 50 percent.

I think there’s ‘perhaps’ a bit of a misunderstanding here, It’s the power-supply end I mean, assuming it’s the same charger as the one sold on the Sonos website? - if you unplug the pad and it’s attached cable and just use the power adapter with the ‘angled’ USB-C cable that came with your Roam. That should charge it faster. Hope that assists.