Sonos Move Auto turn on

4 replies
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Today is my first day with sonos move

After turning off from the power button from back side after sometime move automatically turn back on (light on).

Is there any issue in the device or common issue ???

Please help me it drains battery...!!!

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S

sjwAnswer

Local Superstar

Search the forum, you'll see its a longstanding issue from many Move owners. It will switch on/drain (quickly) even when off the Dock, fully powered off and not even connected to your network.

No fix has been provided but they've been ‘working’ on it pretty much as long as the Move has been released. Read into that what you like.

S

sjwAnswer

Local Superstar

Search the forum, you'll see its a longstanding issue from many Move owners. It will switch on/drain (quickly) even when off the Dock, fully powered off and not even connected to your network.

No fix has been provided but they've been ‘working’ on it pretty much as long as the Move has been released. Read into that what you like.

V

VinnyJani24Author

Contributor I

Thank you for reply. Ya i read some of them but all r year old issues so i thought let me ask again if there some solution.

But thank you anyway

V

VinnyJani24Author

Contributor I

Hay Can please tell me that, this issue is on every sonos move or some random product ??

Mark P

Retired Sonos Staff

Hi @VinnyJani24.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Can you submit a diagnostic report from your Sonos system and reply back with your confirmation number?

If you need help with any other information, please be sure to let us know.

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