Sonos Five can’t detect 5Ghz Wifi

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My sonos five, unable to detect my 5Ghz Wifi. It only appear the 2.4Ghz Wifi. All my other device connected to my 5Ghz Wifi just fine.

I try manually type the Wifi network but still unable to connect.

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Xander PAnswer

Retired Sonos Staff

Hi @pikyee38, thanks for raising this with the Sonos Community!

At this stage it may be worth reaching out to our Support Team via either live chat or phone call, so they can take a closer look at the 5GHz wireless card on your Five.

Let us know how you get on, and if you get the issue resolved :)

Show previous replies

Airgetlam

Odd. I have 20+ speakers, and use a BOOST with no issues. Makes me wonder if there was some wifi interference of some type on the channel the BOOST was using. Hard to tell via reading, though. And as long as your system is working now, there’s no point in messing with it. But others may get different experiences, wifi (radio signals) can be tricky from situation to situation.

Bruce

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