Sold on Sonos but don't expect features to be withdrawn?

Sounds like more expense to get what I had from Day 1, purchase an AirPlay 2 Sonos speaker or pay $100 a year for Apple music..... Not at all impressed by that.

Then you seem not to have read the suggestions put forward by other owners in the thread referred to above.

Then you seem not to have read the suggestions put forward by other owners in the thread referred to above.


I've decided to ignore the ones who willfully skip the free options. They are obviously only here to vent, and are not interested in an actual solution. I'd rather spend the time helping those who actually want help.

Sounds like more expense to get what I had from Day 1, purchase an AirPlay 2 Sonos speaker or pay $100 a year for Apple music..... Not at all impressed by that.

You really need to go vent on the Apple forums. They are to blame for this feature going away. Or, do what the smart money does, switch to Android.

I'm a customer, I paid for a specification and invested heavily in the products and don't intend to spend time or money recovering a feature that has worked for me for years. Go help those who have the inclination and time to fix this for Sonos on their time, I believe Sonos should be providing continuity of service here not palm it off to other suppliers or services.

I'm a customer, I paid for a specification and invested heavily in the products and don't intend to spend time or money recovering a feature that has worked for me for years. Go help those who have the inclination and time to fix this for Sonos on their time, I believe Sonos should be providing continuity of service here not palm it off to other suppliers or services.


Not sure what you are looking for, but Sonos has made the decision, and they have never reversed any decision like this in their 14 year history. So if you are here to vent, go ahead, but it will do no good at getting your functionality restored.

I’m a customer too. I try to help other users who post their problems and concerns on this User Forum.

By posting on here I thought you were asking for help.

I apologise for spoiling your rant by replying to it.

If anyone else reading this does want help, I can tell you that free-of-cost options are potentially available as an alternative to what Sonos suggested in their message.

If I'd bought a 4 wheel drive car but years later was told that it was only going to be 2 wheel drive after a software upgrade, I would be pretty p'd off by that and would expect some compensation having been mis-sold a product.

Your analogy is missing some key factors here. 4 wheel drive feature isn't based on interfacing with another product that your car manufacturer has no control over. A better analogy would be if you bought a car that was capable with Apple carplay. Years later, Apple changed how carplay works, and your car can't use carplay with it's current firmware anymore Your car company says that they cannot update the software to work with carplay.. You have other means of accessing music, but you bought the car for it's carplay functionality. Still not a perfect analogy, but better matches the current situation I think.

However I'm now seeing nagging pop-ups on my Sonos App telling me I will no longer be able to play content from my iPhone after a forthcoming upgrade? 1) In my view that is not an upgrade, 2) It is removing one of the fundamental reasons I invested in Sonos products and 3) I feel I'm going to lose faith in the system if it's a pain to recover from a feature I've had since day 1 ownership. Is this due to pressure from Apple or other manufacturer, have Sonos been providing this feature illegally? Are Airplay 2 compatible Sonos speakers the only solution or should I just not upgrade to the latest Sonos App?

1 - I don't think anyone has claimed this is an upgrade.
2 - I think this is understood quite well. That doesn't need to be concerned about other features other customer s bought their products for, needs to operate at a loss to meet your needs, etc.

The feature is not illegal or anything of that nature. It's simply not a feature that Apple was concerned about not disrupting when they made changes to their OS.

I'm a customer, I paid for a specification and invested heavily in the products and don't intend to spend time or money recovering a feature that has worked for me for years. Go help those who have the inclination and time to fix this for Sonos on their time, I believe Sonos should be providing continuity of service here not palm it off to other suppliers or services.


Why did you ask for options in your first post if you weren't interested in them?

Are Airplay 2 compatible Sonos speakers the only solution or should I just not upgrade to the latest Sonos App?