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mianatif
Contributor I
May 7, 2020
Answered

s2 compatible HW version numbers.

How do I identify if I have gen1 or gen2 devices to check compatibility  with S2. Is there any HW version guide or any way to check ? 
 

ps;  it’s sad. That Sonos didn’t provide any comprehensive  guide

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John BAnswer
May 7, 2020

How do I identify if I have gen1 or gen2 devices to check compatibility  with S2. Is there any HW version guide or any way to check ? 
 

ps;  it’s sad. That Sonos didn’t provide any comprehensive  guide

They have provided a comprehensive guide.  ‘Gen 1’ vs ‘gen 2’ isn’t the determining factor for S2 compatibility.  Here is the information you need:

https://support.sonos.com/s/article/4786?language=en_US

The best way to confirm on products you own, where there is any doubt - which applies only to the Connect ans Connect Amp - is as described by @Ralpfocus .

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Airgetlam
Airgetlam
June 21, 2020

Great. Then my statement ‘If neither indication shows, the item is S2 capable‘ stands. 

Bruce
John B
June 21, 2020

@EdBirch . Are you already using these devices in S2? I.e. using the S2 app?

EdBirch
Contributor I
June 21, 2020

Thx Bruce, I’ll try the S2 upgrade. I wanted to be sure before committing. 
 

@John B I have not yet upgraded to S2. 

EdBirch
Contributor I
June 21, 2020

Upgrade appears to have gone well. Many thanks for your reassurance. The last thing I wanted was a split system. I think that SONOS should advise users on compatibility before the upgrade button. 

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