How do I identify if I have gen1 or gen2 devices to check compatibility with S2. Is there any HW version guide or any way to check ?
ps; it’s sad. That Sonos didn’t provide any comprehensive guide
Answered
s2 compatible HW version numbers.
Best answer by John B
How do I identify if I have gen1 or gen2 devices to check compatibility with S2. Is there any HW version guide or any way to check ?
ps; it’s sad. That Sonos didn’t provide any comprehensive guide
They have provided a comprehensive guide. ‘Gen 1’ vs ‘gen 2’ isn’t the determining factor for S2 compatibility. Here is the information you need:
https://support.sonos.com/s/article/4786?language=en_US
The best way to confirm on products you own, where there is any doubt - which applies only to the Connect ans Connect Amp - is as described by
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If you log on to your Sonos Account, under My account > System the status of your devices is listed
How do I identify if I have gen1 or gen2 devices to check compatibility with S2. Is there any HW version guide or any way to check ?
ps; it’s sad. That Sonos didn’t provide any comprehensive guide
They have provided a comprehensive guide. ‘Gen 1’ vs ‘gen 2’ isn’t the determining factor for S2 compatibility. Here is the information you need:
https://support.sonos.com/s/article/4786?language=en_US
The best way to confirm on products you own, where there is any doubt - which applies only to the Connect ans Connect Amp - is as described by
Please could someone post a link to
It's the first reply in this thread.
If you log on to your Sonos Account, under My account > System the status of your devices is listed
Sorry, I’m not able to log in to your account to check.
If you need direct instructions, scroll to the bottom of this page, and click on ‘manage your account’
Log in to the web page, and then click on System. Either the header across the top, or the icon indicated below. You’ll get a list of items associated with your account. If a device is eligible to be traded in, there will be an indication on that device. If a device is S1 only, there will be an indication for that. If neither indication shows, the item is S2 capable.
Great. Then my statement ‘If neither indication shows, the item is S2 capable‘ stands.
Thx Bruce, I’ll try the S2 upgrade. I wanted to be sure before committing.
Upgrade appears to have gone well. Many thanks for your reassurance. The last thing I wanted was a split system. I think that SONOS should advise users on compatibility before the upgrade button.
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