ROAM connects to iPhone via bluetooth but doesn't appear as device in music

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I’m traveling with my ROAM, so not on my home wifi-network (where all my other sonos devices are connecfed; all other devices show in Sonos app on my phone, but wilth an error as they are not on the wifi where I’m at)

ROAM is connected on iPhone via bluetooth, but the device is never shown as a device option in the music apps so I can’t get the music to play through the ROAM.

How do I get the music being streamed on my iPhone (iOS 15.5)

No clue what firmware/version the ROAM is on -- have never had it connected to a wifi: only time I ever try to make it work I’m away from home and can’t figure out if changing the network in my Sonos app will impact the home-based devices (that my husband is using).

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Ken_GriffithsAnswer

apparently one CAN pair it via Bluetooth when it’s not set up via the SONOS app.

I’ve just factory reset my Roam here and it doesn’t let me go into BT pairing mode, so that’s odd? Maybe it’s an older firmware, but I’ve never come across being able to do this, personally speaking.

Maybe that’s really my question: can I switch the wifi my app is config’d with (my home wifi that all my other devices are synced to AND being used on) to set-up the ROAM without impacting the home-based devices and their operations?

OR - to avoid shutting down the home systems (which will negatively impact my husband’s ability to watch TV and my quality of life for the duration) do I need to wait until back home to set up ROAM on my normal wifi so it’s part of my SONOS app system?

You can set a (reset) Roam up quickly by doing it this way …

Reset the controller App, just for now, whilst you’re away from Home. (That’s done via ‘Settings/App Preferences’).
Connect your mobile device to a nearby accessible WiFi signal w/internet. So, just as an example, you could use a mobile WiFi hotspot from another phone that has mobile internet access 3G/4G etc.
Open the Sonos App and click past the opening screens and ‘accept the T&C’s’ - Choose to create a ‘new’ system and go onto setup the Roam. When done, the App is finished with, just reset it again. When setting up BTW, use the same email/credentials as for logging into your own Home Sonos system, or the login you’re using to access this forum.
Now disconnect your mobile from the Wifi hotspot and BT pair your mobile to your Roam as outlined in this link: https://support.sonos.com/s/article/4989 and it will play the audio from the paired BT device.
On return Home, you simply connect your reset Sonos App back to the ‘existing’ Sonos System that you have there and if it suits, you can go onto reset/add your Roam to the Home system too, just like you would add any other new, or reset, Sonos device.

So it’s quite simple to do and I hope those few steps assist you to get the Roam up and running as a BT speaker until you manage to return Home.

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J

John B

OK. I apologise for my tone, but that was prompted by your tone. But you were frustrated, so....

I am assuming that your existing system is on S2. I am also assumong that you have all your Sonos connecting to WiFi, none wired.

Please say if not the case.

Given where we are now, it is actually best if you reset the Roam, then power it off again.

I suggest you then try the following.

1. Reset the controller app. (Settings, App preferences, Reset app)

2 Choose to connect to existing system. Hopefully you can then see and use the original speakers.

3. Power on the Roam just a metre or two from your router and go to Settings, System, Add Product, and follow the prompts.

If that works, great. If not please come back with any error messages etc

.

J

John B

Also, note that there are specific instructions for resetting Sonos portable speakers

https://support.sonos.com/s/article/1096?language=en_US

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