Roam battery replacement

4 replies
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Is Sonos planning to offer any type of battery replacement for the Roam? Maybe a significant discount on a new one with trade-in?

Sonos Roam

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James L.Answer

Retired Community Staff

Hi @cmoore75,

We are working on a battery replacement service, but have no further details to share today. :slight_smile:

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James L.Answer

Retired Community Staff

Hi @cmoore75,

We are working on a battery replacement service, but have no further details to share today. :slight_smile:

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D

Daystreamin

Contributor I

Any news on whether a Roambattery replacement will be available in the future? Waiting on this answer before buying.

James L.

Retired Community Staff

Hi @Daystreamin,

No further updates, I’m afraid. We do anticipate to have a battery replacement service available in the future but no details as to when that service will launch.

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D

Daystreamin

Contributor I

Thank you, James L. It’s great that Sonos plans to offer a battery replacement service. I would not have bought a Move if the battery had not been replaceable. I enjoy the Move, but it is a bit large for some uses, making the Roam pretty attractive for traveling. If you’re confident that a battery replacement service will be available in the future, then I am comfortable buying a Roam.

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