Skip to main content
Contributor I
April 13, 2014
Question

playbar and comittment for DTS playback firmware upgrade

I have just added the Sonos Playbar to my samsung smart TV and have discovered the lack of DTS functionality through reading this forum. I find it disappointing that the best we can get is a stereo effect through the playbar?  My originial search was based on identifying a way of using my existing Onkyo nr509 AV Amp with the playbar however that appears to be a no go option as well. The concept of buying and adding the playbar as a step change to the surround sound system I had has left me feeling I have done the wrong thing?  Slightly cheated in a sense too, I hear what Sonos are saying that the majority of content is streamed and agree we use netflix however I also enjoy having a collection of Bluray discs and feel Sonos should fulfil both requirements.  If anyone can give us an  idea as to when this may be re-considered as it looks like Sonos have closed the subject down from reading through the forums.  Do I revert to my old system and return the Playbar to John Lewis could buy a couple Play3's instead?  
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    214 replies

    January 10, 2015
    So for every person on here talking about SONOSs marketing of being a home Threatre system. Would you then agree that the majority of sound bars shouldn't claim to be anything but 2.1?! I mean seriously a single Soundbar even though it can decode the 5.1, two of the channels are surrounds.
    Hi Rich.  Most Blu-ray players won't transcode DTS to DD5.1, but several Samsung models will.  Whether that will continue to be the case on the Ultra HD models I cannot say, but it's worth taking a look.

    John
    Enthusiast I
    January 10, 2015
    So for every person on here talking about SONOSs marketing of being a home Threatre system. Would you then agree that the majority of sound bars shouldn't claim to be anything but 2.1?! I mean seriously a single Soundbar even though it can decode the 5.1, two of the channels are surrounds.
    Hopefully the samsung will continue to do DTS to dd, or maybe Dolby digital will become the standard for ultra HD Blu-ray's.
    Contributor I
    January 12, 2015
    To the person who suggested contact a lawyer - what a great idea. I am actually a corporate lawyer and had never looked at the Sonos website which says in terms of surround sound "play anything". This is misleading and deceptive and a breach of Australian consumer laws. Time to contact the ACCC
    the difference is I actually use my full name so you can google to see who I am. Not all of us are keyboard warriors
    Contributor III
    January 12, 2015
    Are we talking here Sonos not wanting to add the dts support as it would be admitting to their competitors? It seems dts is licensing “sonos” like technology to other manufactures http://listen.dts.com/pages/play-fi Do we have management involved in the decision of not to implement it as it goes against company strategy or legal barriers
    Lyricist III
    January 12, 2015
    Are we talking here Sonos not wanting to add the dts support as it would be admitting to their competitors? It seems dts is licensing “sonos” like technology to other manufactures http://listen.dts.com/pages/play-fi Do we have management involved in the decision of not to implement it as it goes against company strategy or legal barriers

    It could be anything but I don't believe it's solely related to Play-Fi, as other companies are supporting DTS decoding while not supporting Play-Fi
    Trending Lyricist I
    March 15, 2015
    Please reconsider your decision on DTS, All Samsung TV's from at least 2012 now have a firmware update that now has DTS Neo support via Optical.
    Samsung has 30% market share. That's a lot of TV's that now support DTS.

    I think most people understand that this is an additional cost, but I get the feeling you have some good margin in the product. This is obviously the biggest issue on the forums so please stop thinking technically and think about how this is affecting your brand and eventually your future growth and market share with so many other vendors’ eagerly developing similar, but currently inferior technology.

    Please reconsider... and oh by the way, please support Spotify connect - It’s really cool.
    Lyricist I
    April 1, 2015
    Are we talking here Sonos not wanting to add the dts support as it would be admitting to their competitors? It seems dts is licensing “sonos” like technology to other manufactures http://listen.dts.com/pages/play-fi Do we have management involved in the decision of not to implement it as it goes against company strategy or legal barriers

    I am glad that I read this blog before purchasing the playbar today. All this conversion stuff is far too much hassle for me. I thought Sonos was meant to be simple. Thanks but no thanks. I am gob smacked as to why Sonos can't support a format that is the norm these days. I am an existing sonos user but the playbar is not for me.
    Lyricist III
    September 22, 2015
    While a lot of tv's don't support or output dts, but they WILL pass-through dts. In my case, I have an extensive library of blu-rays on my home server, and they all play in their native formats. So when I get a file that has dts, I need to manually re-encode the file to remove the dts, often at the expense of multi channel audio.

    I love my sonos products, but the lack of dts support just negates any and all 'ease of use' gained from having sonos. There are so many hoops to jump through to properly play my media through the playbar.

    I, like many others, feel cheated.
    Lyricist II
    September 24, 2015
    Just want to record my vote for getting DTS support in Sonos!
    Please, Sonos, listen to your customers!
    Contributor I
    November 1, 2015
    Another potential Sonos Soundbar and Sub sale LOST...

    I've been happily using my Sonos system for it must be greater than 10 years without any issues at all (except the dreadful change in style and design of the iPad App).

    So, when looking at a new TV I was happy to hear about Sonos having a soundbar and sub available...

    However :
    1. No DTS - possibly forgivable for a bargain bucket, bottom of the range piece of kit... but an utterly unfathomable decision for any quality home theatre product.

    That alone is bad enough.. but reading about the optical output from TV issue, reveals further problems

    2. (Very? ) many TV's do not pass through Surround sound info to their optical output - see here
    http://www.cnet.com/news/20-tvs-tested-which-sets-can-pass-surround-sound-to-a-sound-bar/

    so, no sale...

    Instead I now have a Bowers & Wilkins Panorama 2.
    Does it support DTS? - Of course it does.

    Does it use the TV's optical out? - No, it does not.

    Their original version back in 2010 (?), did use the TV optical out but they at least have learnt and "reviewed" the home theatre market.. now with version 2, it has 3 HDMI inputs and 1 HDMI output (with ARC, so audio can be passed back from the TV on the same cable) which goes to the TV. There is also an aux/optical input.

    So - my cable connection is HDMI 1 input to the Panorama 2 sounder, HDMI 2 is my Minix Neo X8-h which takes care of my Plex client for streaming all my shows and movies from my Synology NAS, HDMI 3 is spare - and my Sonos Connect is plugged in via optical to the soundbar.

    (there's a phono connection on the Panorama2 for any active Sub if you want to add one).