I have two play 5 set up in stereo. Vertical orientation. They sound great but sometimes I want to drop the volume without opening the app and they just don’t respond.
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Hi Toppave,
Thanks for reaching out. Generally, when you set up the PLAY:5 in a vertical position, the touch controls will still work, though you'll have to move your hand vertically instead of horizontally. Here's a quick guide.
If that's not working, please send in a diagnostic report and reply with the confirmation number. I'll take a look and try to see what's going on.
Unless of course you have speaker touch controls disabled in the room settings.
Thanks Jeff and John. The speaker button controls were toggled to off in the room settings. I swear I didn’t do it myself can’t see it being a default setting though. I have been adjusting the room settings a fair bit as I change input sources etc. So maybe I accidentally hit it. Thanks again
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