Play 5 has rattle inside

I know it will, it's more with songs with deep long bass ie limit to you love by James Blake and la la la by naughty boy. So if anyone wants to try and play at 1/2 volume please do and feed back your results ! It really sounds loke theres something loose inside but 2 the same ???

Volume 1/2 Loudness on, treble one under 1/2 and bass 2 over halfway Tried through Spotify and deezer ! Both same

I have had 3 first generation Play:5s since they were first launched, and have never experienced a rattle of any sort. That James Blake song is one I have played often (it's my favourite test track for the unrelated "intermittent no bass" problem which has a long-standing thread on this forum).

Have you tried it in a different location? I don't mean to be funny, but it wouldn't be the first time a buzz or rattle was found to be coming from what the speaker is standing on, and not from the speaker itself.

Yes but even when you lift it off any surface you can still hear it, it's definitely inside the unit and I've no babies that can put little things inside the port 🙂 shame I can't post the video I sent to sonos tech !

@JC74 It was worth checking, but that's me out of ideas I'm afraid, unless it's your ears buzzing 😃 It's little comfort, I'm sure, but Sonos have sold millions of 1st generation Play:5's so I'm sure we would have heard about it on the forum before now if it was a common problem.

Best to continue to pursue it through Sonos support, I'd say.

I'm awaiting rma as we type, can't fault Sonos support though they've been brill ! I'll let ya how my 3rd player is

I have 3 Sonos 3s, which are just over a month old. One developed a rattle at very low frequencies. I wall mounted it, changed rooms, tried another in the space where the first one rattled, and narrowed it down to the one Sonos 3, regardless of how or where positioned. I will contact Sonos as it seems this should not happen. Other than that, I am thrilled with the system.
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I just recently developed rattle and crackling after the last update, but it does not happen while it is playing. When I turn off my Direct TV box, all the speakers in the living room set-up (soundbar, 2 play 5, and sub) rattle for about a minute or so. I unplug the optical to get it to stop. I also have a Sound Bar with Play 1's in the bedroom but have not tested it there. I am thinking the last update might have done something, but it could just be a coincidence.

Does your rattle have crackling too?

Hi David, can you test out grouping the sound bar in the other room with the living room setup so they're both playing the DirectTV box? Then turn it off and let us know if you're hearing that sound in the grouped room.

It sounds like an issue with the signal from the DirectTV not going off right away. Does it have this same sound if you unplug the power from the DirecTV too instead of just using the remote to turn it off?