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Contributor I
March 6, 2013

Panasonic TV internal speaker mute

Hi all,

So the new Playbar arrived and yes it does live up to the reputation, however I'm having a real problem disabling the TV's internal speakers it's a Panasonic TX-L55WT50 and I simply can't find any set up option to turn them off. I've even tried plugging a Jack into the headphone socket but nope that didn't work either.

I can't simply turn the volume down or mute the telly as obviously the playbar depends on the TV remote control, so as soon as you touch the volume the tv speakers come back. The current work around is to have the tv volume turned down and to control the Playbar volume via iPad but this is far from perfect and flys in the face of the "simple" idea and seamless pairing.

It's currently taking the edge off of what should have been a perfect solution, any ideas?
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    52 replies

    Lyricist I
    September 1, 2015
    hey there, i have a problem. i have a panasonic Viera and i lost my remote so i am using a universal but the Input button doesn't work and i can't seem to find the HOTEL mode. or anything as i have been reading. My internal speakers just aren't on and i don't want to buy a soundbar... help anyone?
    McD
    Lyricist I
    September 4, 2015
    I picked up a Panasonic TV (47inch version) at the weekend and a playbar to boot. I too could not disable the TV speakers. The thought of my better half struggling with yet another "workaround" just to watch TV with the sound on filled me with dread. (Turns out I'm always changing things!)

    I struggled to bring up the Hotel menu as described here until I pressed both the AV and TV buttons together (multiple times) along with the Volume down button on the TV. Once it came up I was able to set the maximum volume to zero as discussed here.

    All is well and it works fine although I did notice that when listening to music via the playbar and then switching the TV off, if the next thing you do is switch TV on to watch something with TV audio then the volume seems to be set to zero. I have to use the paired TV remote to bring the volume back up. She's gonna spot this one day soon and there will be hell to pay!

    It is strange that the only reference to this problem on the entire Internet is this particular thread! Panasonic clearly don’t acknowledge it.


    Nailed it! Thanks so much. Was about to give up and also have to explain why we need to use our phones to change the TV volume to the Mrs...
    Lyricist I
    October 24, 2015
    Any trick to also disable volume bar on the tv screen ?
    daniandgraeme
    Lyricist I
    December 30, 2015
    All - thanks for all the great help. First day Playbar owner here. Kicking the Panasonic TV to Hotel Mode worked for me, as well, but as others have mentioned, the volume indicator still shows up (as 0) on the screen whenever changing volume.

    Has anyone figured out how to prevent this from showing on the screen yet?
    Lyricist I
    June 21, 2016
    This solution worked for my Television. I have the New Zealand model Panasonic THL42E6Z.

    Alright people, let's get it right. Hotel Mode is the correct way but 2 steps are incorrect in most postings.
    I just unwrapped my new SONOS bar and tried to connect it to my Panasonic TC-L58E60 and managed to disable speakers with below steps.

    Here it goes:

    1) turn on the TV
    2) press and hold the vol down button on the TV and repeatedly press the INPUT button on the remote (approximately 3 times)
    3) turn MODE to ON and set the VOL and MAX VOL to 0
    4) Leave the MODE ON and don't turn it off
    5) press EXIT
    6) turn TV off for 5 seconds and turn back on
    Lyricist I
    July 12, 2016
    I cannot thank all of you that knew about this Hotel mode enough! I thought I had wasted years of saving for my first sonos. Awesome.
    Lyricist I
    August 9, 2016
    Many thanks to everyone who suggested to activated the Hotel-Mode. It works fine. I first pushed on 'input-tv' on my remote, but I think at the end the Hotel-Mode appeared after I pushed the 'input-av'. Anyway: I'm glad my TV-speakers are quiet now....
    Contributor I
    November 29, 2016
    Workaround is simple. Don't use the original Volume Keys. I use VCR FF and Rewind for Vulume Up and Down. VCR Stop for Mute. In other Words: Take Keys you don't use on the original remote.

    Rainer


    This workaround is perfect. Thank you sir!
    Lyricist I
    April 18, 2017
    I thought this setup was a disaster until reading about Hotel mode below. I set up my Sky remote as in the Sonos instructions but could not stop the TV speakers as well as the Playbar responding to my Sky remote. Then I found the post about Hotel mode. After a bit of experimenting on my own TV ( see above) I found that to enter Hotel mode, press Fn (function) key on side panel once to enter volume mode then press and hold the minus key whilst pressing 'AV' on the Panasonic remote 3 times. This brings up a menu that enables/disables Hotel mode and then turn max volume to Zero. Now the Sonos responds to the Sky remote but the TV does not; thank god, I thought I had wasted £600.


    All having had the same frustration even having read this forum the bit that no seems to have mentioned is that you need to hold down both the volume up and down buttons on the side of the TV at the same time and while pressed press the input/ av button on the remote control 3 times.

    Hope this helps
    Perfect, you need to hold down both the volume up and down and press AV 3 times to get into Hotel ! Easy when you know how 🙂
    Lyricist I
    May 13, 2017
    Ok, listen. I have just inherited a Panasonic tv. I have 2 x Sonos play 1 and my Sonos connect. With my previous TV (Samsung) i just connected my phono cables in the tv and in my Sonos connect. But his do no work with the Panasonic tv. It's like there and no signal out from the line out back on the tv. How do i get this to work:? Please help.