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mel1
Contributor I
March 6, 2013

Panasonic TV internal speaker mute

Hi all,

So the new Playbar arrived and yes it does live up to the reputation, however I'm having a real problem disabling the TV's internal speakers it's a Panasonic TX-L55WT50 and I simply can't find any set up option to turn them off. I've even tried plugging a Jack into the headphone socket but nope that didn't work either.

I can't simply turn the volume down or mute the telly as obviously the playbar depends on the TV remote control, so as soon as you touch the volume the tv speakers come back. The current work around is to have the tv volume turned down and to control the Playbar volume via iPad but this is far from perfect and flys in the face of the "simple" idea and seamless pairing.

It's currently taking the edge off of what should have been a perfect solution, any ideas?
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    52 replies

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    awbeaton
    Lyricist I
    December 21, 2013
    Thanks for posting. Works on my ZT60 with hotel mode on.
    Atsinos
    Lyricist I
    January 10, 2014
    Thanks to this forum, I was able to permanently set my tv volume to 0. The volume- on the screen in conjunction with pressing input 3 times on the remote opened the hotel menu. Worked like a charm. Thanks guys!

    On a side note, before searching forums, I contacted Panasonic customer service. You would think they would've told me about the hotel menu.... Nope! They simply said that the speakers couldn't be disabled in my specific case. Poor form Panasonic, poor form!
    wkeith
    wkeith
    Trending Lyricist I
    March 2, 2014
    Remember also that you can set up your Playbar to use any old TV remote.It doesn't have to be the one for your TV. Read that tip in a review.
    thanks v much for suggestion :):):)
    I use a OneForAll URC 7562 to control my TV so I "learned" toshiba volume up/down to stop the TV responding. Now SHMBO wont throw a wobbly as she can still change input to her SKY box 😉 (I thought I might need to blank off the remote window on my TV)
    Does anyone know how to get to hotel mode on the Panasonic TX-P42G30B
    steveling
    Lyricist I
    March 28, 2014
    Thanks for the tip. Fed up of having to use my phone app to change the volume when watching TV. Contacted Panasonic and got the same answer as previously posted - in short, not possible.

    Enabled hotel mode by holding volume - and pressing AV button 3 times. Set the max volume to zero, exited the menu and it works instantly. Now I can use Sky & TV remotes to change the Playbar volume without the TV volume changing. Only issue is the volume bar still appears but it stays at 0 and that is OK for me 🙂
    MajidMaximus
    Contributor I
    July 25, 2014
    Alright people, let's get it right. Hotel Mode is the correct way but 2 steps are incorrect in most postings.
    I just unwrapped my new SONOS bar and tried to connect it to my Panasonic TC-L58E60 and managed to disable speakers with below steps.

    Here it goes:

    1) turn on the TV
    2) press and hold the vol down button on the TV and repeatedly press the INPUT button on the remote (approximately 3 times)
    3) turn MODE to ON and set the VOL and MAX VOL to 0
    4) Leave the MODE ON and don't turn it off
    5) press EXIT
    6) turn TV off for 5 seconds and turn back on
      roraxx
      Lyricist I
      December 31, 2014
      OK i turned off the internal speakers . But now my headphone doesn't work.
      Does anyone know how i can listen over the headphone if the internal speakers are turned off on the panasonic TV?
      Martin33
      Lyricist I
      February 15, 2015
      Alright people, let's get it right. Hotel Mode is the correct way but 2 steps are incorrect in most postings.
      I just unwrapped my new SONOS bar and tried to connect it to my Panasonic TC-L58E60 and managed to disable speakers with below steps.

      Here it goes:

      1) turn on the TV
      2) press and hold the vol down button on the TV and repeatedly press the INPUT button on the remote (approximately 3 times)
      3) turn MODE to ON and set the VOL and MAX VOL to 0
      4) Leave the MODE ON and don't turn it off
      5) press EXIT
      6) turn TV off for 5 seconds and turn back on

      Yes, this also works for my Panasonic TX-L37DT35E. Thanks a lot MajidMaximus.
      By the way, on the remote for my TV, the Input button is pressing TV + AV simultaneous.
      martsimmonds
      Avid Contributor I
      February 23, 2015
      I picked up a Panasonic TV (47inch version) at the weekend and a playbar to boot. I too could not disable the TV speakers. The thought of my better half struggling with yet another "workaround" just to watch TV with the sound on filled me with dread. (Turns out I'm always changing things!)

      I struggled to bring up the Hotel menu as described here until I pressed both the AV and TV buttons together (multiple times) along with the Volume down button on the TV. Once it came up I was able to set the maximum volume to zero as discussed here.

      All is well and it works fine although I did notice that when listening to music via the playbar and then switching the TV off, if the next thing you do is switch TV on to watch something with TV audio then the volume seems to be set to zero. I have to use the paired TV remote to bring the volume back up. She's gonna spot this one day soon and there will be hell to pay!

      It is strange that the only reference to this problem on the entire Internet is this particular thread! Panasonic clearly don’t acknowledge it.
      Martin S
        hoodg
        Contributor III
        July 20, 2015
        Bought Playbar today. Couldn't find menu on TX-L37S10ES to disable speakers. Held volume- and hit the AV input button 3 times to see the Hotel Mode menu. Worked perfectly. Thanks SONOS forum.
        User713617
        Lyricist I
        August 20, 2015
        Took me ages to get this to work but finally resolved it.

        For my Panasonic Vierra 50" LED 3D TV, I had to:
        -press and hold the vol down button on side of TV
        -then press the AV button (under the Input header on remote) 3 times and menu will appear
        - turn hotel mode to on and then set the max volume level to 0.
        - can then use the remote to change volume and no echo - but each time you change Vol a volume bar will appear saying "volume 0"

        Will have to live with that I guess.

        Hope this helps.
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