Skip to main content
aikidofool
Contributor I
August 15, 2018
Answered

New system will not connect to my router unless I plug a speaker directly into router

I just purchased two sonos ONEs and hooked them up. Previously, I had a PLAY:3 directly connected to my router in a closet because I couldn't get the speakers to work otherwise. Music played fine. But, I was told I don't need to bridge to a SONOS component directly attached to a router and that the new speakers and software should just be able to use my WiFi. So, I unplugged the speaker in the closet and after a few minutes none of the speakers works.

If I have to buy a bridge to put in the closet, that is one solution, but I wasn't under the impression it should be necessary. I tried to restart a speaker and to restar the app but my efforts are not yielding any result unless I plug the speaker in the closet back in. But, this is a waste of a speaker just to establish a network.

thanks
Eric
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Stanley_4
    Stanley_4Answer
    Grand Maestro
    August 15, 2018
    Did you enter your SSID and password into your Sonos devices? Try the steps here:

    https://support.sonos.com/s/article/1061?language=en_US
    View in thread

    2 replies

    Stanley_4
    Stanley_4Answer
    Grand Maestro
    August 15, 2018
    Did you enter your SSID and password into your Sonos devices? Try the steps here:

    https://support.sonos.com/s/article/1061?language=en_US
      Airgetlam
      Airgetlam
      August 15, 2018
      And make sure you're on a 2.4Ghz network, not a 5Ghz network....
      Bruce
      Terms & ConditionsAccessibility statement