Move: Battery Drain Test

Cheers for the reply mate :) Whilst yours lost a lot less battery life than the other tests above, I am still baffled as to why it loses nearly 30% when completely turned off over a period of 4 days.

Got another reply from support saying it’s normal for the battery to be consumed when in standby mode even though in every single email correspondence with them I have clearly stated that the Move was turned off completely!

I don’t think I’ll ever get a satisfactory answer to the question I’m asking so will not bother considering the Move at the moment.

Every battery will lose its charge, even when there is nothing being powered.  My tool batteries will eventually go dead and need a recharge, even if they are detached from the tool.  

Also, as I understand the term, “standby mode” is not completely unpowered.  Standby mode would be not playing music, but still on the network and ready to play.  That of course would require power, just for the occasional pings needed to keep it on the network.  

I’m not interested in standby mode but that’s all support seem to want to talk about! My power tools batteries last months when not being used and my mobile when completely turned off also lasts months. I want to know why the Move appears to lose 30% charge when completely turned off in less than a week.

Hi everyone, the team is looking into some things around battery and powered off state behavior. You should see about 5 days in standby, but it should drain over 30 days when powered off.

There have been a few cases we’ve seen where a Move powers itself on and we’re looking into it. It’s early on in the investigation stages right now as they’re trying to see what’s causing the powering up. But I’ll let you know if there’s more to share. If it does power itself back on after the unit had be turned off properly, it would then go into standby mode and drain out the rest of its battery over, at most, 5 days.

Many thanks for your reply much appreciated :) Apologies to all if I was appearing to be a little annoying keep posting the same questions!!

I’ve just recently bought the Move and am very disappointed by the battery drain when not in use, especially as I have the mic and top lights turned off. It seems to come out of standby whenever I use the app for my TV set-up in another room. Very annoying.

Wish I’d paid attention to this thread before buying as I’m considering returning it.

Hey everyone,

I’m experiencing a couple of the issues outlined in this thread too:

1. I turned my Move off completely when on WiFi and the battery was at 82%. 1 day later I checked the battery life and it was at 63%. Really don’t understand why it’s consuming battery power when it’s completely turned off. The speaker was not on the charging ring when I performed this test.

2. The Move speaker randomly turns on and comes out of standby all by itself. I don’t have any other Sonos products in my house so I don’t understand why it’s doing this. I’m not using any voice assistants  with the speaker either.

I’m happy with the speaker but these couple of things are kind of bugging me and I am considering returning it if Sonos don’t offer some kind of explanation/solution soon as to why this is happening.

Cheers

So, you didn’t read the post by the Sonos representative three posts above yours?

I did see that post Bruce but thought I’d just add my voice to the list of frustrated customers who are annoyed about these issues.