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Big Dan R
Contributor I
December 5, 2019

For God's sake SONO's listen to your Ruddy customers !!!

Hi Sonos,

 

This is my call for you guys to come to your senses.

 

I’ve got a play:1 and a Sonos one … Guess what my gripe is!?

 

All I want to do is use your brilliant speakers in the way they were meant to be used, I have both of these speakers in the kitchen (Its not that big) and i want to stereo pair them, thats all !

 

I want to use the new features of the Sonos one and not have my Sonos play be an utter waist of money and time.

 

Your ecosystem should be backward compatible otherwise you are cheating people out of money, and more importantly loyalty, so please, please come to your senses and release a patch that makes this Utopian dream a reality, make it so that people who have invested in your tech and vision don’t feel cheated like a cheap floozy into investing in your products to be left in the cold when you release new things.

 

Thanks

 

D.

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    12 replies

    John B
    December 5, 2019

    ‘Backwards compatibility’ is completely irrelevant.  The Sonos One and the Play:1 are different speakers and have different internal components and audio signatures, making stereo pairing unsuitable. 

    jgatie
    jgatie
    December 5, 2019

    One word:

    SonoSequencr

    Big Dan RAuthor
    Contributor I
    December 5, 2019

    @John B - I disagree, im using them for streaming music, there must be something that can be done, the simple “computer says no” response feels a bit like a cop out.

     

    @jgatie - Thats Awesome ! but begs the question if a 3rd party developer and think of a fix, why the bejesus can’t sonos sort itself out and add it as a feature within their app ?? 

    jgatie
    jgatie
    December 5, 2019

    @John B - I disagree, im using them for streaming music, there must be something that can be done, the simple “computer says no” response feels a bit like a cop out.

     

    @jgatie - Thats Awesome ! but begs the question if a 3rd party developer and think of a fix, why the bejesus can’t sonos sort itself out and add it as a feature within their app ?? 

     

    Sonos has stated that they do not allow pairing of unlike model speakers because they have different sound signatures, which would be detrimental to the stereo sound.  They tend to be conservative in how they let customers combine speakers, and they err on the side of sound quality.  

    nik9669a
    Senior Virtuoso
    December 5, 2019

    Hi Sonos,

     

    I’ve got a play:1 and a Sonos one …

     

    All I want to do is use your brilliant speakers in the way they were meant to be used,

     

    By not letting you pair speakers that are sonically different, Sonos is ensuring that you use them in the way they were meant to be used.

      Big Dan RAuthor
      Contributor I
      December 5, 2019

      Yeah @nik9669a  I’m not buying it.

       

      I’m not a sound purist, call me old fashioned but you used to be able to pair different speakers to old hi-fi units cause they had the same connectors, being this restrictive flies in the face of customer choice.

      And relegates older (Perfectly good) equipment to be considered not fit for purpose when it still produced perfectly good sound.

      jgatie
      jgatie
      December 5, 2019

      Yeah @nik9669a  I’m not buying it.

       

      I’m not a sound purist, call me old fashioned but you used to be able to pair different speakers to old hi-fi units cause they had the same connectors, being this restrictive flies in the face of customer choice.

      And relegates older (Perfectly good) equipment to be considered not fit for purpose when it still produced perfectly good sound.

       

      Not buying it?  Sonos explicitly states that is why they don’t allow it, even making an official answer in this thread:

      https://en.community.sonos.com/wireless-speakers-228992/play-1-stereo-pair-with-sonos-one-6791376

       

      While the Play:1 and Sonos One share a similar appearance and sound, the two are aesthetically and acoustically two different speakers. Stereo pairing the two is not possible through the Sonos app.
       

      Big Dan RAuthor
      Contributor I
      December 5, 2019

      Yeah, im still not buying it, it feels like a cop out to me.

       

      From a software perspective they could achieve what were asking.

       

      Airgetlam
      Airgetlam
      December 5, 2019

      I can pull a buggy with a Clydesdale and a chihuahua, but it doesn’t make much sense. A slight exaggeration, but it makes the point. 

      Bruce
      Big Dan RAuthor
      Contributor I
      December 5, 2019

      A good one i heard is “I can drive my car with my feet, its achievable, but i wouldn't recommend it”.

       

      The thing that gets me is if you read the comments on the thread:- https://en.community.sonos.com/wireless-speakers-228992/play-1-stereo-pair-with-sonos-one-6791376/index8.html#post16379349

       

      It says Sonos says wont work, but there are a number of work arounds using either 3rd party apps, github projetcs using python, etc that can achieve whats being asked.

       

      So im just not convinced a “Computer says no” response from sonos is actually true.

       

      If i brushed off my python skills i could probably get it to work using this:- https://github.com/erikmansson/pair-sonos

       

      And thats 2 ruddy years old !!!

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