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Contributor I
December 5, 2019

For God's sake SONO's listen to your Ruddy customers !!!

Hi Sonos,

 

This is my call for you guys to come to your senses.

 

I’ve got a play:1 and a Sonos one … Guess what my gripe is!?

 

All I want to do is use your brilliant speakers in the way they were meant to be used, I have both of these speakers in the kitchen (Its not that big) and i want to stereo pair them, thats all !

 

I want to use the new features of the Sonos one and not have my Sonos play be an utter waist of money and time.

 

Your ecosystem should be backward compatible otherwise you are cheating people out of money, and more importantly loyalty, so please, please come to your senses and release a patch that makes this Utopian dream a reality, make it so that people who have invested in your tech and vision don’t feel cheated like a cheap floozy into investing in your products to be left in the cold when you release new things.

 

Thanks

 

D.

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    12 replies

    Senior Virtuoso
    December 5, 2019

    Yeah, im still not buying it, it feels like a cop out to me.

     

    From a software perspective they could achieve what were asking.

     

    I’m sure they could, from a software perspective. They’ve also said they’re not going to, since they don’t match from an acoustic perspective. 

    jgatie
    December 5, 2019

    Yeah, im still not buying it, it feels like a cop out to me.

     

    From a software perspective they could achieve what were asking.

     

     

    Nobody said they couldn’t do it from a software perspective, not even Sonos.  Matter of fact, the link to Sonosequencr proves it can be done from a software perspective.  Every respondent in here has stated they don’t allow it for sonic differences.  Which is exactly what Sonos said in their statement.  So I’m not sure where the “not buying it” is coming from.  Unless you claim they are not sonically different, when the fact is the only hardware they share is the base and the power connection?