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Contributor I
June 25, 2021
Answered

Five line-in streaming issue

I have a pair of Play:1 and Five with a turntable connected to Five's line-In. It plays perfectly on Five but when I group Five with one (or both) of Play:1 it continues playing only on Five although that mini-equaliser shows that it's playing everywhere. 

What's wrong? 

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Lead Maestro
June 25, 2021

Try changing Audio Compression to Compressed under System > Settings.

You can also check for wireless interference:
https://support.sonos.com/s/article/3286?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

5 replies

MTMTMTAuthor
Contributor I
June 25, 2021

 

Senior Virtuoso
June 25, 2021

What are the volumes for each room?

Lead Maestro
June 25, 2021

Try changing Audio Compression to Compressed under System > Settings.

You can also check for wireless interference:
https://support.sonos.com/s/article/3286?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
MTMTMTAuthor
Contributor I
July 1, 2021
  1. Tried to turn all the volumes up to the maximum. No result.
  2. Changed the compression option. Same.
  3. Checking the wireless stuff now...
Ken_Griffiths
July 1, 2021

MTMTMT,


Maybe try these steps…

  • Switch the line-in compression back to automatic.
  • Goto ”Settings/System/[‘Five Room Name’] and set the Source Name to ‘Airplay’ (this will increase the size of the audio buffer) Once selected you can rename ‘Airplay’ to something more appropriate like “Turntable".
  • Set the Source Level to 8, 9 or preferably 10
  • Switch off Autoplay (temporarily) and if you re-enable it set the Five as the default room and toggle the switch to include grouped rooms and set a volume to suit. Manually ‘Group’ all the speakers in the Rooms Tab.
  • Check the ‘Audio Delay’ is set to 2000ms - you can try reducing this buffer later to a lesser value - the lower the better, but increase it if you encounter audio interruptions to the grouped Play: 1 speakers.

See if those steps fix the issue for you and check the speaker icon next to the grouped rooms is not muted as shown in the attached screenshot. If no success then go back and set the line-in audio back to use compression.

HTH