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Scanman
Trending Lyricist I
June 8, 2017

Damaged sub

Just bought from b&h a new sonos sub to add to my play 1s. When delivered I noticed the sonos box to be damaged on one corner. Once unpackaged I noticed the sub also was damaged on one corner. A breif test seems like the sub is okay, but not sure if a year of booming bass may cause problems.

My question is should I just ask for a new unit, or does this seem completely cosmetic and perhaps I could negotiate a discount and also circumvent the wait and exchange process.

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    Oinq
    Contributor I
    September 5, 2017
    To be honest? Only my boss... 😞 In the last days everytime I see someone with his phone on hand I' m checking it out :8
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