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Contributor I
May 5, 2020
Answered

Cosmetic repair

Hello,

Does anyone know if there is a cosmetic repair service for the Sonos move please? 
Thanks. 
(picture attached) 

 

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    Answer
    May 18, 2020

    Hey @willjackson.

    Currently, Sonos does not offer a repair service. We would be able to replace the player for an out of warranty fee. However, if a third-party service does attempt a repair, it would void any additional options that Sonos would be able to offer. If you would like to discuss this inquiry further, feel free to give us a call. 

    3 replies

    Answer
    May 18, 2020

    Hey @willjackson.

    Currently, Sonos does not offer a repair service. We would be able to replace the player for an out of warranty fee. However, if a third-party service does attempt a repair, it would void any additional options that Sonos would be able to offer. If you would like to discuss this inquiry further, feel free to give us a call. 

    Contributor I
    June 11, 2020

    We dropped our Move and the top cracked so now it won’t turn on. Can we send it somewhere to get fixed?

    Airgetlam
    June 12, 2020

    Read the post directly before yours. 

    Bruce