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Cosmetic repair

  • May 5, 2020
  • 3 replies
  • 1318 views

Hello,

Does anyone know if there is a cosmetic repair service for the Sonos move please? 
Thanks. 
(picture attached) 

 

Best answer by Anonymous

Hey @willjackson.

Currently, Sonos does not offer a repair service. We would be able to replace the player for an out of warranty fee. However, if a third-party service does attempt a repair, it would void any additional options that Sonos would be able to offer. If you would like to discuss this inquiry further, feel free to give us a call

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3 replies

  • Answer
  • May 18, 2020

Hey @willjackson.

Currently, Sonos does not offer a repair service. We would be able to replace the player for an out of warranty fee. However, if a third-party service does attempt a repair, it would void any additional options that Sonos would be able to offer. If you would like to discuss this inquiry further, feel free to give us a call


  • Contributor I
  • June 11, 2020

We dropped our Move and the top cracked so now it won’t turn on. Can we send it somewhere to get fixed?


Airgetlam
  • June 12, 2020

Read the post directly before yours.