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Compatibilty Sonos S2


RAW1973
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Hi, Today Sonos announced the S2 software for their latest speakers. Will the Play:1 and Play:3 speakers be compatible with the S2 release?

Best answer by John B

Yes the Play:1 and Play:3 will get the new software.  The Play:1 and Play:3 are not ‘legacy’ speakers.

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39 replies

dave77
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  • Headliner I
  • 414 replies
  • March 17, 2020

  • 19667 replies
  • Answer
  • March 17, 2020

Yes the Play:1 and Play:3 will get the new software.  The Play:1 and Play:3 are not ‘legacy’ speakers.


  • 19667 replies
  • March 17, 2020

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  • Renowned Enthusiast II
  • 74 replies
  • March 17, 2020

The main new detail that troubles me is am I correct that I can’t add new post April models to a legacy ‘S1’ network? That freezes me out from updating my system until I’ve upgraded all components to newer models I think?


Smilja
  • 2764 replies
  • March 17, 2020

See this newly added help article for further information.

 

Sonos S2 overview and compatibility


jgatie
  • 27468 replies
  • March 17, 2020
rwrgeo wrote:

The main new detail that troubles me is am I correct that I can’t add new post April models to a legacy ‘S1’ network? That freezes me out from updating my system until I’ve upgraded all components to newer models I think?

 

That’s not a new detail.  Sonos stated this shortly after the first announcement.  


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  • Prodigy II
  • 264 replies
  • March 17, 2020

Will they let you add S1 kit, second hand, to your S1 system i wonder….like a gen1 play5


  • 19667 replies
  • March 17, 2020
paulrw wrote:

Will they let you add S1 kit, second hand, to your S1 system i wonder….like a gen1 play5

https://en.community.sonos.com/controllers-software-228995/adding-new-devices-to-a-system-containing-legacy-devices-6835912


melvimbe
  • 9786 replies
  • March 17, 2020
paulrw wrote:

Will they let you add S1 kit, second hand, to your S1 system i wonder….like a gen1 play5

 

 

Probably.  Whether you buy new or used, there would need to be a mechanism in place for ‘downgrading’ from S2 to S1.  I say probably, but I don’t really know for sure, as I’ve lost track of some of the details..  Regardless, I would hold off until May when you’ll know exactly what that mechanism is and whether it makes sense for you.


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  • Renowned Enthusiast II
  • 74 replies
  • March 17, 2020
jgatie wrote:
rwrgeo wrote:

The main new detail that troubles me is am I correct that I can’t add new post April models to a legacy ‘S1’ network? That freezes me out from updating my system until I’ve upgraded all components to newer models I think?

 

That’s not a new detail.  Sonos stated this shortly after the first announcement.  

Thanks - definitely one I missed within all the noise on this. 


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  • Contributor II
  • 4 replies
  • March 17, 2020

I believe, it should be technically feasable if Sonos would also implement mixed S1 + S2 devices in one modern App - even if this means, that if you have groups of mixed devices they will go into a “degrade” mode - e.g. not being able to play HiRes (oldest device in the group sets the feature level) - but this seems to be strategic move from Sonos to make development easier for them and to get rid of legacy devices in the mid-term. Where can I file an complaint?


melvimbe
  • 9786 replies
  • March 17, 2020
jrubbel wrote:

I believe, it should be technically feasable if Sonos would also implement mixed S1 + S2 devices in one modern App - even if this means, that if you have groups of mixed devices they will go into a “degrade” mode - e.g. not being able to play HiRes (oldest device in the group sets the feature level) - but this seems to be strategic move from Sonos to make development easier for them and to get rid of legacy devices in the mid-term. Where can I file an complaint?

 

If you mean to file a complaint with Sonos, you essentially just did. Sonos does read these forums.  If you mean with a 3rd party,   I have no idea how it’s done in your country.  


Smilja
  • 2764 replies
  • March 17, 2020

Sigh. It has been stated numerous times that a mixed legacy-modern system is technically not feasable. Every single component within a system must run on the same firmware version. Operating a multiroom system is a wee bit more complicated than playing around with an iPhone.


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  • Contributor II
  • 4 replies
  • March 17, 2020

@SmiljaSigh even more. I have invested really thousands of Euros into my Sonos system and now they are telling me I either have to upgrade my legacy products ( 30% tradeup is okayish, but still I would need to invest a 4 digit amount to upgrade all my legacy products) or split them into a S1 and S2 system if I want the features on my modern devices. Sigh Sigh Sigh. Being a seasoned IT architect experienced with this kind of development topics for quite some years, I understand there is complexity, but this does not mean its not possible. Sighing endlessly. what do you do btw. do besides accusing customers you don´t know of being incompetent? 


melvimbe
  • 9786 replies
  • March 17, 2020
jrubbel wrote:

@SmiljaSigh even more. I have invested really thousands of Euros into my Sonos system and now they are telling me I either have to upgrade my legacy products ( 30% tradeup is okayish, but still I would need to invest a 4 digit amount to upgrade all my legacy products) or split them into a S1 and S2 system if I want the features on my modern devices. Sigh Sigh Sigh. Being a seasoned IT architect experienced with this kind of development topics for quite some years, I understand there is complexity, but this does not mean its not possible. Sighing endlessly. what do you do btw. do besides accusing customers you don´t know of being incompetent? 

 

Just to be clear, you won’t be losing any features you currently have on your modern speakers if you stay on a legacy/S1 system.


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  • Local Superstar
  • 1725 replies
  • March 17, 2020

The number of times users have been told in the past (not by Sonos but other experts) that Sonos couldnt have two Apps (like a legacy and current….) on the Stores…. Nice to know they actually can..


Smilja
  • 2764 replies
  • March 17, 2020

Me? Being around for roughly five years, I’m now caught up in a ‘troubleshooting the most common Sonos hiccups’-loop sans chance to escape.


melvimbe
  • 9786 replies
  • March 17, 2020
sjw wrote:

The number of times users have been told in the past (not by Sonos but other experts) that Sonos couldnt have two Apps (like a legacy and current….) on the Stores…. Nice to know they actually can..

  

I don’t recall anyone saying that.  It’s been said that Sonos would support multiple versions of the app, as in users picking whatever version they like the best, before.  Not the same thing.


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  • Local Superstar
  • 1725 replies
  • March 17, 2020

It's been said lots and lots.  Think it was even said it was even against Apple's T's & C's when users were asking for more than one version.

Doesn't matter though - call it S1, S2, Legacy, both etc. at least they can do it and are allowed to.


melvimbe
  • 9786 replies
  • March 17, 2020

Ok then.  Not sure who you’re refer to specifically, but I never thought and have said recently that I thought two apps was a strong possiblity for handling the 2 system situation.  I’ve actually have two versions of the smartthings app on my android phone right now.


jgatie
  • 27468 replies
  • March 17, 2020
sjw wrote:

It's been said lots and lots.  Think it was even said it was even against Apple's T's & C's when users were asking for more than one version.

Doesn't matter though - call it S1, S2, Legacy, both etc. at least they can do it and are allowed to.

 

I said it, and it appears I was wrong.  It happens.  So enjoy your petty little victory that you seem to have waited years to celebrate.  I’ll still put my knowledge, not to mention the number of times I’ve helped people on here, against yours any day of the week.

And by the way, never once have I claimed to be an “expert”.  Those are your words, not mine.


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  • Local Superstar
  • 1725 replies
  • March 17, 2020
melvimbe wrote:

Ok then.  Not sure who you’re refer to specifically, but I never thought and have said recently that I thought two apps was a strong possiblity for handling the 2 system situation.  I’ve actually have two versions of the smartthings app on my android phone right now.

Not referring to anyone specifically, just been said a lot that's all.


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  • Local Superstar
  • 1725 replies
  • March 17, 2020

Wow, sigh…

 


jgatie
  • 27468 replies
  • March 17, 2020
sjw wrote:

Not referring to anyone specifically, just been said a lot that's all.

 

As I said, enjoy the petty victory.  


Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • March 17, 2020

Ok guys, let’s stick to being friendly again and get back on topic. No need to go back and forth here.


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