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Contributor I
July 2, 2023
Answered

can't connect after firmware update ASUS RT-AX88U

After updating firmware today, I cant connect my sonos to WiFi 

Any one out there solved this issue?

ASUS RT-AX88U

Firmware v 3.0.0.4.388.22525

Appriciate

Brian

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Lead Maestro
July 2, 2023

Try disabling Airtime Fairness for both 2.4 and 5GHz bands in the router’s settings. If this doesn’t work, you may have to revert back to the previous firmware on the router.

"Receive with simplicity everything that happens to you." - Rashi

6 replies

Contributor I
July 2, 2023

Same here. I’ve tried: 

  • rebooting the modem
  • rebooting all Sonos products
  • restarting my gateway
  • deleting and reinstalling the app
  • chatting with a Sonos rep (got disconnected and then they were closed)

I know my wifi password is correct, but it won’t connect.

Lead Maestro
July 2, 2023

Try disabling Airtime Fairness for both 2.4 and 5GHz bands in the router’s settings. If this doesn’t work, you may have to revert back to the previous firmware on the router.

"Receive with simplicity everything that happens to you." - Rashi
Airgetlam
July 3, 2023

And contact ASUS with the issue. 

Bruce
controlav
Lead Maestro
July 3, 2023

ASUS don’t have a great track record with Sonos compatibility. Looks like that hasn’t changed.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Brian_dkAuthor
Contributor I
July 4, 2023

Ok solved the damn issue. I did all that Washington written on different page nothing helhed. In the end what helped was to reset every Sonos speaker I have, and reconnect through the Sonos app.

Thanks for the tips.

Airgetlam
July 4, 2023

One wonders what words were autocorrected….

Bruce