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I have a Play 3 and have just bought a Play 1 to add but I don't have the add speaker option in App Setting and I can't contact anyone for help.
If menus are missing from the Settings menu, either your system hasn't been updated or your OS version is only partially supported. Checking for updates will solve the first issue, and the OS requirements are as follows:



Minimum OS requirements



Android 4.3 or later

iOS 9 or later

macOS 10.10 or later

Windows 7 or later
I'm having the same problem and I'm running win 10 and have the latest Sonos update.
10 month old topic.



Are you missing menus that are supposed to be there or you wanting to see menus that were removed in the latest 9.2 release of the desktop controllers?