Airplay used to work on my Play:1 but now it is not listed under airplay compatible devices. I would not have purchased the device if i had known they would remove connectivity. Are there any options for return or exchange? If not, I don't want to purchase a new Sonos devices if my preferred usage becomes removed in the future.
Answered
Airplay removed from Play:1
Best answer by Airgetlam
I have never had access to AirPlay 2 on any of my PLAY:1s, they were designed long before AirPlay became a ‘thing’. I have always had to send an AirPlay 2 signal to a Sonos One, and then group it with a room that contains a PLAY:1.
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I have never had access to AirPlay 2 on any of my PLAY:1s, they were designed long before AirPlay became a ‘thing’. I have always had to send an AirPlay 2 signal to a Sonos One, and then group it with a room that contains a PLAY:1.
+18Hi
Welcome to the Sonos Community!
To expand on
As mentioned, however, they can be grouped with a speaker that does support AirPlay and then play that feed too.
Your opportunity for getting a refund on your Play:1 ended 45 days after you bought it.
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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Corry,
Apologies for asking this, but could someone post instructions on how to do this?
This would be a great workaround for the current software issue regarding access to one’s Music Library while the Sonos engineering team works out the solution.
Thanks in advance very much!
Joe
+18Hi
Assuming the speaker that can play AirPlay is speaker A, and a speaker that cannot is speaker B, please do the following:
- In the App from which you wish to play (not from iOS/macOS settings - that initiated AirPlay v1, which is unsupported), open the AirPlay settings and choose to play to speaker A only
- Open the Sonos app
- Swipe up from the Now Playing section to bring up the list of rooms. Select speaker A
- Tap the grouping button (icon shown below) and select speaker B (and others, if desired), click Apply
Please note that we are not “working out the solution” - if your Music Library does not presently play, please follow the steps outlined here:
Or, get in touch with our technical support team for direct assistance. Your Music Library will not play without intervention.
I hope this helps.
Corry and the originating posters:
Thanks to all of you for allowing me access to my 50,000+ song library that’s bee gone since the May 2024 update!
p.s. I finalized and got my first novel published in 2023 using that library for inspiration and emotional support, so I want you to know that this workaround has been life changing as I begin a sequel.
Please let Patrick Spence know and thank him for having you on this support team, Corry.
Joe
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