Contributor I

StickyAnswered

Sonos Voice Control voice response way too loud .... How to change response volume level ?

56 replies
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Turned on Sonos Voice Control and it works great. Problem is that the volume of the Voice Control reponse is much to loud. No matter what the level of music playing is the Sonos Voice Control reply seems to remain constant … but the volume is problematic as it is so loud.

Hoping there is a way to control and change the volume of the Sonos Voice Control response voice. Does anyone know how to do this and are you experiencing the same problem where the voice response is much much too loud ?

The command “Hey Sonos Voice Control Softer” does lower the level of the voice control response. If I set the music level louder though the voice control level seems to then match the music level volume. Problem is that playing music at 70 or 80% sounds fine and not too loud but then the Voice Control level response changes and sounds much louder that the level of the music that was playing.

Want to be able to play music at a pleasant level and have the Sonos Voice assistant response level stay the same and at a lower level that does not hurt my ears. This is causing me to not want to use the assistant.

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Corry PAnswer

Sonos Staff

Hi @kjs-uke

Welcome to the Sonos Community!

Currently, the Sonos Voice Control volume is locked to that of the player - there are no separate levels, just as with the other Voice Assistant services.

I can certainly tag this topic as a feature request, however - it will now be seen by the relevant teams for consideration. Thank you for the feedback!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Show previous replies

R

roddolf

Lyricist I

How is it possible this is not a bug? I have my volume set to 1 and the voice control volume is around 50!

Mr Burgundy

Lyricist I

Well it has been about a year now and still no solution. They better not come out and tell us we need to buy the latest products to fix this! I refuse to refer anyone to purchase Sonos if they plan to use voice control.

Markybug

Contributor I

Had my speakers a week or so and no longer use voice and un installed Alex for the same reason.

P

P.Janssen

Trending Lyricist I

Hi all, with the recent 82.2-59204 firmware update, it seems that Sonos has improved/resolved the issue of voice assistants (Google Assistant in my case) being way too loud, as introduced with previous firmware version 81.1-58210.

It was not mentioned in the release notes though, but it seems to work on our system. Could it work on your system as well?

Markybug

Contributor I

Hi all, with the recent 82.2-59204 firmware update, it seems that Sonos has improved/resolved the issue of voice assistants (Google Assistant in my case) being way too loud, as introduced with previous firmware version 81.1-58210.

It was not mentioned in the release notes though, but it seems to work on our system. Could it work on your system as well?

pardon my deftness, is the update to the app or the speakers ?

my app has been updated recently but Alexa still bawling 😭

P

P.Janssen

Trending Lyricist I

No problem 😉 It's the speaker firmware update I was referring to, not the app:

https://support.sonos.com/en-us/article/release-notes-sonos-system-updates

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