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kjs-uke
Contributor I
February 23, 2023
StickyAnswered

Sonos Voice Control voice response way too loud .... How to change response volume level ?

Turned on Sonos Voice Control and it works great.  Problem is that the volume of the Voice Control reponse is much to loud.  No matter what the level of music playing is the Sonos Voice Control reply seems to remain constant … but the volume is problematic as it is so loud.

 

Hoping there is a way to control and change the volume of the Sonos Voice Control response voice.  Does anyone know how to do this and are you experiencing the same problem where the voice response is much much too loud ?

 

The command “Hey Sonos Voice Control Softer” does lower the level of the voice control response.  If I set the music level louder though the voice control level seems to then match the music level volume.  Problem is that playing music at 70 or 80% sounds fine and not too loud but then the Voice Control level response changes and sounds much louder that the level of the music that was playing.

 

Want to be able to play music at a pleasant level and have the Sonos Voice assistant response level stay the same and at a lower level that does not hurt my ears.    This is causing me to not want to use the assistant.

 

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    Corry P
    Corry PAnswer
    Sonos Staff
    February 24, 2023

    Hi @kjs-uke 

    Welcome to the Sonos Community!

    Currently, the Sonos Voice Control volume is locked to that of the player - there are no separate levels, just as with the other Voice Assistant services.

    I can certainly tag this topic as a feature request, however - it will now be seen by the relevant teams for consideration. Thank you for the feedback!

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    CactusNeedle
    Lyricist I
    March 10, 2024

    I had a similar problem with the Sonos One. Rebooting the device helped me, I think the software gets stuck in the ducking mode sometimes, which is when the volume lowers when taking a voice command. Then you later increase the volume to an acceptable listening level again but the voice assistant chimes and responses don't get ducked, resulting in those being at blasting volumes.

    My era100s paired with a beam started doing this recently as well which I hope a reboot will fix that as well. Close to max volume on the speakers and music doesn't get nearly as loud as they did upon first installation.

    Mayhew132
    Mayhew132
    Trending Lyricist II
    May 28, 2024

    Users have been waiting over 3 years for independent volume for Voice Assistants 😢

     

     

    dmchao
    Lyricist III
    July 3, 2024

    Yup. Still waiting and still disappointed.

    tboytre13
    Lyricist I
    August 1, 2024

    I came here with the same question thinking that since this thread is so old there was a solution 😞. Is it possible to only turn down the voice assistant?

    Val-Val
    Contributor I
    August 13, 2024

    Same problem. Voice of Sonos assistant is way too loud. I’d like to be able to control the volume.


    I’d like to be able to stop it to answer every time when I ask too add a song to my library or when I say I don’t like a song. The bip is enough to know the request was understood.

    AlsoKnownAs
    AlsoKnownAs
    Contributor I
    August 14, 2024

    ADDING TO THE THREAD.

    Alexa + Giancarlo have given me PTSD.

     

    I know Sonos has their hands full but holy moly the voice control volume is utterly ridiculous.

    Jaxxx666
    Contributor I
    September 10, 2024

    This has been marked as solved by @Corry P but this is not solved.

    The Sonos voice response should be entirely configurable, and we should be able to turn off vocal answers and change the volume.

    How come such an elaborate product is still lacking such trivial functions?

    Corry P
    Corry P
    Sonos Staff
    September 10, 2024

    Hi @Jaxxx666 

    This topic is not “Marked as Solved” - there is no way to do this on the Sonos Community.

    Instead, the topic is marked as having a Best Answer - please do not take it as anything other than it being the best answer that is in the thread to the question asked in the opening post.

    As for why this request has not yet been implemented, I do not know.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Jaxxx666
    Contributor I
    September 10, 2024

     

    Corry P
    Corry P
    Sonos Staff
    September 10, 2024

    Hi @Jaxxx666 

    Thanks for pointing that out - I’ll see if I can get the wording fixed, as you won’t see that wording elsewhere (or so I hope, anyway).

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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